The time for “business as usual” is over. This year has thrown almost every organization in every industry into a panic, and typical “change management” strategies are too slow and incremental for what we’re facing today. But there is a faster, better way to pivot. In this webinar, you’ll learn to develop adaptive thinking to remain successful in this uncertain environment. Courtney Clark’s research, strategies and stories help build employee agility and resilience in every level of your organization. The whole world is changing learn how to use adaptive thinking to tackle change and come out on top. 


  • Create a toolbox of techniques to improve mental flexibility. 

  • Illustrate the common mistakes that keep teams from solving problems. 

  • Choose the one question teams can ask to generate more (and more innovative!) ideas. 

Other Information 

60 Minutes 

Audience: Intermediate 

CLM® Application Credit: Organizational Development 

CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

HRCI: General Credit 

SHRM: Communication 

SHRM Learning Format: Instructor-Led Activity 

CPE: Participatory Credit 


Courtney Clark designs her presentations to help organizations adapt to change and crisis when the stakes are high. Resilience in the face of major stress is possible, and she knows how to get it done. Audience members who hear her presentations say her strategies make it easier to manage change, cope with anxiety, bounce back, let go of “the plan,” and get clarity when life, love or work throw you a curveball. Clark loves to work with Pillar ProfessionalsTM ? people whose roles require they remain solid, like a pillar, regardless of chaos or change around them. The people in these roles are called on to be highly resilient because of the pressure of their work and their critical position at the foundation of their organization. 

Seminar Information
Date Presented:
August 26, 2020 3:00 PM Eastern
1 hour
ALA Member Price:
Non-Member Price:
Adaptive Thinking
Individual topic purchase: Selected
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Email Address:
On-Demand (Recording)
ALA Member Price:$29.00
Non-Member Price:$79.00