Everyone is talking about accountability, but few organizations are actually successful in ensuring that personal accountability is hardwired into their talent and everyday business operations. Accountability has been elusive for many organizations, as they have not yet come to understand how to calculate the true value of an employee, how to drive it through great leadership, and how to measure the results. Join the reality-based revolution as we break down the core competency of personal accountability and give you no-nonsense, workable strategies to hire for, coach for, and develop for accountability in your workforce!



•Develop a true understanding of the four elements of the competency of accountability.

•Discover the relationship between accountability and engagement.

•Examine the importance of coaching and mentoring in the development process.

•Identify a variety of performance management techniques.

Kelli Hinshaw is Vice President, Strategic Development, with Reality-Based Leadership. For more than 10 years and through various leadership roles, Hinshaw collaborated with consultant Cy Wakeman and her team, earned her Reality-Based Leadership certification, and used her extensive knowledge of the work to lead large-scale change projects, conduct leadership training, and coach individuals and teams to realize their full potential.

Audience Statement: Attendees should have a working knowledge of human resources management. No advance preparation is required.


•60 Minutes

Audience: Intermediate

CLM®Application Credit: 1hour in the category of  Organizational Development 

CLM® Application Credit for Functional Specialists: 1hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

HR Certification Institute (HRCI): ALA is an approved provider of recertification credit hours toward PHR and SPHR recertification from the HR Certification Institute.  You can receive up to 1 credit hour including toward fulfilling recertification requirements toward your PHR/SPHR credential. For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org

Society of Human Resource Management (SHRM): The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program has been pre-approved for SHRM for 1 PDCs for the SHRM-CP or SHRM-SCP.

For more information about certification or recertification, please visit www.shrmcertification.org.


Seminar Information
Date Presented:
November 16, 2017 3:00 PM Eastern
1 hour
Registration Fee:
Reality-Based Accountability: Hardwiring Accountability into Your Workforce and Coaching for Great Performance
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email certification@alanet.org
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On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$109.00