It is an unfortunate fact that, on average, not a week goes by without news media coverage of the latest workplace homicide. Many believe that the acts of violence in the workplace are random and unpredictable, when in reality, many cases are completely preventable. This presentation provides large and small employers with the tools they need to prevent workplace violence and keep their business safe. It includes exercises and scenarios designed to prepare people for real-life situations.



  • Explain how to visually imagine a situation of workplace violence as it might occur and mentally prepare for the actions to take to keep you and others safe.

  • Identify ways to avoid hiring people who may be prone to violence.

  • Recognize the warning signs that lead to workplace violence and how to intervene when these signs exist.

  • Discuss protocols for dealing with problem employees that will be less likely to result in confrontational behavior.

  • Identify protocols for termination less likely to result in violent behavior.


Jeff Lanza was an FBI Special Agent for 20 years. He saw employee security issues from both sides of the equation. For four years, he was in charge of corporate security for the Kansas City region of the FBI. He later assessed and managed security issues by serving as an employee assistance specialist, helping agents and other personnel to handle job related stresses. He was also an investigator and spokesman for the FBI for most of his career.


This Program is worth one hour of credit in:

CLM® Application Credit for Functional Specialists: 1hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.  

CLM® Recertification Credit: 1 hour in the subject area of  1 hour in the subject area of Operations Management (OM) 


Seminar Information
Date Presented:
November 02, 2017 3:00 PM Eastern
1 hour
Registration Fee:
Workplace Violence: How to Keep Your Organization Safe
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email
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Email Address:
On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$109.00