During this eMod Patent Center Update, key members from the USPTO will share updates with the development of Patent Center, which will replace EFS-Web and PAIR. Additionally, we’ll discuss progress from the eMod Text Pilot Program, and information regarding the Patent Center Beta Program.
Amy Stevens is a Business Analyst at the United States Patent and Trademark Office. Prior to working with the eMod and PAIR team, she worked extensively with the Patent Electronic Business Center (EBC) as a team lead as well as an agent on the phone. As a member of the EBC assisted customers with filing patent applications online through EFS-Web, technical troubleshooting, assistance with viewing application documentation in PAIR, and later becoming a team lead to handle customer escalations and supervise a team of 25. Stevens received a Bachelor of Arts from James Madison University in 2003, started working at the USPTO in 2006, and her ITIL certification in 2009.
Lisa Tran is a Communications Manager for eCommerce at the United States Patent and Trademark Office. Currently, she is primarily responsible for communicating with stakeholders and gathering feedback for the eMod project. She also supports the EFS-Web and PAIR team. Prior to working with eCommerce, she worked in several different business units within Patents, including the technology centers, information management and business planning.
This Program is worth one hour of credit in:
CLM Application Management Category - Functional Specialist: Legal Industry Business Management
CLM Recertification Credit: Yes
California MCLE: Law Practice Management
MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.
August 22, 2017 3:00 PM Eastern
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ALA Member Price:$109.00