A badly written email can mean the end of a long client relationship. Emails reflect on the credibility, professionalism and quality of the entire firm. Excessive email use causes drastic declines in productivity as people continually interrupt concentrated work to check and send email. This webinar covers five principles of productive email, which is excerpted from Worktalk’s two-hour Ten Principles program. In this session, people learn to use email to enhance rather than undermine relationships, to escape the tyranny of constantly checking and sending email, and to make a professional impression with every email. As a result, they get more done and generate more productive responses to their emails. In addition, training people in email principles reduces the risk that they will get into legal trouble because of ill-considered emails.
Elizabeth Danziger is the Founder of Worktalk Communications Consulting, which enables people to achieve success through better writing. With 28 years of experience, Danziger has trained businesspeople from throughout the United States and has worked with executives from many major corporations. She has authored four books, the most recent of which is Get to the Point!
This Program is worth one hour of credit in:
CLM® Application Credit: - Application Management Category: Communication Skills
CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM)
HRCI: This activity has been approved for 1 HR General recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute.
SHRM: The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for1 PDCs for the SHRM-CP oSHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org
October 18, 2017 3:00 PM Eastern
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ALA Member Price:$109.00