Communication Strategies for Building Trust in the Workplace
Trust is essential across all levels in organizations, yet it can be extremely difficult to obtain. Most managers and employees agree that trust enhances team synergy and reduces overall on-the-job stress. However, one of the main reasons that employees feel dissatisfied in their jobs is lack of trust in the relationships with their managers and colleagues. Building trusting relationships requires practice and effort. Join this webinar to focus on the key areas of building and breaking trust in the workplace, as well as various strategies that managers can implement to create and maintain productive employee relationships and team satisfaction.



•    Determine the elements of trusting relationships 
•    Define key factors that break trust at all levels in the organization
•    Practice strategies that can help promote team synergy and foster productive relationships
•    Explore tactics that can create trust early in new employee relationships


Join Communication Strategies for Building Trust in the Workplace with subject expert Dr. Sabrina Franconeri for this one-hour webinar on Thursday, November 3, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 


Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

•    Invite your colleagues
•    Invite your staff 
•    Invite your ALA friends 


Thursday, November 3, 2016


Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.


CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)


CLM Application Credit: 1 hour in Communication Skills


CLM Recertification Credit: 1 hour in the subject area of Communication/ Organizational Management (CM)


CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication/ Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).


The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

How to request an HRCI and/or SHRM certificate:

  1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
  2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Sabrina Franconeri, D.Sc. has 15 years of professional development and education experience, and has spent a decade in the legal field. She has significant experience in staff and attorney development, particularly in the area of competency-based training curriculum creation and implementation.  She has done extensive research on generational differences with regard to legal professional development and has spoken on this topic at several conferences. Dr. Franconeri serves as the Professional Development Manager at Sterne Kessler Goldstein Fox in Washington, D.C. and spent the earlier part of her legal career at Reed Smith, LLP in Pittsburgh, PA. She is also a member of the Professional Development Consortium.

Seminar Information
Date Presented:
November 03, 2016 3:00 PM Eastern
1 hour
ALA Member Price:
Non-Member Price:
Communication Strategies for Building Trust in the Workplace
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM App Credit for Functional Specialists: 1.00
CLMSM Application Credit: 1.00
CLMSM Recertification Credit: 1.00
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On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00