New research conducted by BigHand, ALA and HBR Consulting has uncovered high retirement and attrition rates among legal support staff. These trends will fuel the need for law firms to act quickly to organize their legal support services in order to continue offering optimal support to attorneys and clients.
This webinar will deliver actionable insights as a panel of experts — including ALA Interim Executive Director April L. Campbell, JD — discusses the survey results and the overall climate of increased staff turnover, loss of knowledge, budget cuts and more.
The survey of 120 senior HR and support services professionals from firms across North America reveals:
See the full report here.
March 25, 2020
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