Law firms are challenged to manage their operations and costs at new levels of efficiency. They are being forced to come up with creative billing and pricing structures and different hiring models. They’re also placing more pressure on their partners to sell and generate revenues. The new bottom line: law firms need to make major changes to their cost structures and operation models to thrive in the new economic environment. In this webinar, we’ll discuss specific structural changes firms can make today to propel workplace efficiency forward tomorrow. We’ll touch on current challenges and issues facing firms today and analyze trends in the legal field in order to offer recommendations to help firms achieve their bottom-line business goals.


  • Recognize what questions to ask to identify current workplace inefficiencies.
  • Discover a solid understanding of the various alternatives you can pursue (e.g., outsourcing) in order to increase internal operations.
  • Demonstrate the benefits of optimizing internal operations using creative strategies that are conscientious of budget and office personnel.

Other Information: 

60 Minutes 

Audience: Intermediate 

CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM). This session. This session also satisfies the 1 hour in Ethics requirement. 

CLE: Participatory Credit 


Ben Walker is the President and Owner of Transcription Outsourcing, LLC. He is a seasoned entrepreneur and businessman with more than seven years of experience in business transcription. Walker founded Transcription Outsourcing in 2010 after identifying a need in the marketplace for a transcription company that catered to legal, law enforcement, medical, academic and general businesses. Walker manages and oversees all aspects of business development and client retention.

Live Webcast Information
Start Time:
November 11, 2020 3:00 PM Eastern
2:00 PM Central, 1:00 PM Mountain, 12:00 PM Pacific
Add to Calendar:
Estimated Length:
1 hour
Registration Time Remaining:
48 days, 6 hours
ALA Member Price:
Non-Member Price:
Achieving the New Bottom Line: Streamlining Back Office Efficiencies to Adapt to the Changing Legal Landscape
Individual topic purchase: Selected
You must be logged in to access ALA Subscriptions.
To continue, you need to log in to Peach New Media. If you have any questions about your account please contact us at 1-866-702-3278.
Email Address:
On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00
Webinar (Live) + On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00