Boomers, Generation X and older Millennials now all share an office with a fresh crop of 20-something new hires. Is a harmonious workforce possible with this many players? It sure is … if you do it right. Based on research spanning more than 10 years of speaking to 20,000 Millennials, we will unveil ironclad truths of managing 20-somethings effectively. In this unforgettable session, you’re guaranteed to learn fascinating perspective on our newest workers, including insights into the next generation ? The Globals (Generation Z). Importantly, you’ll realize what you need to do to be an effective professional in a multigenerational workforce. 


  • Review the historical and societal trends that shaped each generation. 

  • Recognize the strengths and weaknesses of each generation. 

  • Identify dramatically new motivational techniques to drive performance. 

  • Illustrate a work environment that is structured but empowering. 

  • Discuss how to  challenge 20-somethings to succeed on the job. 

Other Information: 

60 Minutes 

Level: Intermediate 

CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management?(HR)?toward the additional hours required of some Functional Specialists to fulfill the CLM application.? 

CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management?(HR)? 

HRCI: General Credit? 

SHRM: Relationship Management? 

SHRM: Instructor-Led Activity 

CLE: Participatory Credit

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

This Program has been approved for 1.00  HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).


Brad Karsh is Chief Executive Officer of JB Training Solutions. An accomplished public speaker, Karsh has been featured on CNN, CNBC and Dr. Phil and has been quoted in The Wall Street Journal, The New York Times and USA Today. He is the author of three business books, including Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management. Karsh travels the world speaking at companies including Google, Marriott, Harvard and Eli Lilly. He has been consistently rated as a top-five speaker for the Annual SHRM conference. 

Live Webcast Information
Start Time:
November 19, 2020 3:00 PM Eastern
2:00 PM Central, 1:00 PM Mountain, 12:00 PM Pacific
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Estimated Length:
1 hour
Registration Time Remaining:
56 days, 6 hours
ALA Member Price:
Non-Member Price:
Dude Whats my Job?
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On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00
Webinar (Live) + On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00