Attendees will discuss how behavioral styles can limit the effectiveness of their communication and learn techniques to strengthen their communication style to get the results they desire. This webinar will teach them to embrace and resolve conflicts leading to greater collaboration throughout their organizations. Then they can build habits for a lifetime of success.


  • Recognize how to link behavioral styles to communication results.
  • Discover how to make confrontation breakthroughs.
  • Develop a way to assert your right to communicate.
  • Devise an implementation plan and habit integration.

Other Information: 

60 Minutes 

Audience: Intermediate

CLM® Application Credit: Application Management Category: 1 hour in Communication Skills 

CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

HRCI: General Credit 

SHRM: Communications 

SHRM: Instructor-Led Activity 

CLE: Participatory Credit 

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

This Program has been approved for 1.00  HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).


Roger Meertins is the Office Administrator for Wilson Elser in Las Vegas, Nevada. He is responsible for the ongoing administration of the office, overseeing its financial, human resources and facilities management activities. He currently serves as a member of ALA’s Committee on Diversity and Inclusion and as a board member of the Las Vegas Chapter of ALA.

Live Webcast Information
Start Time:
October 21, 2020 3:00 PM Eastern
2:00 PM Central, 1:00 PM Mountain, 12:00 PM Pacific
Add to Calendar:
Estimated Length:
1 hour
Registration Time Remaining:
27 days, 4 hours
ALA Member Price:
Non-Member Price:
Personal Effectiveness Series: Communicating for Results
Individual topic purchase: Selected
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Webinar (Live) + On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00
On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00