There are four generations in the workplace, all with different assets that can help your team thrive ? if you know how to unlock that potential. Millennial managers are working alongside gritty Gen Z interns, and independent Generation Xers are clashing with team-oriented Boomers. With remote collaboration at the forefront of today’s work world, understanding how to collaborate with all generations is integral to maintaining productivity and efficiency.

Everyone identifies common workplace tendencies and learns tips to create an open dialogue and promote collaboration. We identify the innate variations in generational attitudes by introducing the “old school” versus the “new school” mindset when it comes to technology feedback, motivation, promotions, patience, flexibility and more.


  • Understand the historical and societal trends that shaped each generation.
  • Recognize the strengths and weaknesses of each generation.
  • Communicate effectively with each generation to meet their goals.
  • Adjust their approach when giving feedback or assigning tasks to colleagues.
  • Implement specific techniques for partnering with individuals from diverse generations.

Other Information:

  • 60 Minutes
  • Audience Level: Intermediate
  • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management  (HR)  towards the additional hours required of some Functional Specialists to fulfill the CLM application.
  • CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management  (HR)
  • CLE: Participatory Credit


Brad Karsh is the Founder and Chief Executive Officer of JB Training Solutions. An accomplished public speaker and generational expert, he has been featured on CNN, CNBC and Dr. Phil and has been quoted in several major publications, including The Wall Street Journal, The New York Times, Fortune and USA Today. Karsh authored three business books, including Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management. Today, he travels the world speaking at major organizations such as Kohler, Eli Lilly, Securitas and Dunkin’ Brands.

Seminar Information
Date Presented:
July 02, 2020 3:00 PM Eastern
1 hour
ALA Member Price:
Non-Member Price:
We Can Work It Out: Generational Collaboration in a Work-from-Home World
Individual topic purchase: Selected
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On-Demand (Recording)
ALA Member Price:$29.00
Non-Member Price:$79.00