With the rising costs of keeping IT in-house, many law firms and departments have opted to outsource their IT needs. Is this a viable decision? What are the associated costs? What is the outsourcing process? How do you manage and prioritize outsourced IT options? This session will discuss the insourcing vs. outsourcing dilemma and the accompanying pros and cons. 


  • Discuss the costs associated with outsourcing IT. 

  • Illustrate how to implement an outsourcing IT campaign. 

  • Identify how to manage an outsourcing IT campaign. 

  • Assess which products to prioritize and why (costs, importance, etc.). 

  • Compare the pros and cons of insourcing vs. outsourcing IT. 

Other Information: 

60 Minutes 

Audience: Essentials 

CLM® Application Credit for Functional Specialists: 1 hours in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM® Recertification Credit: 1 hours in the subject area of Operations Management (OM)  

CLE: Participatory Credit 


Marco Maggio is the Vice President of Strategic Practices at All Covered, a Konica Minolta company, and is responsible for the legal, health care, finance and education practices. As the former Director of the Legal Practice for the past five years, he retains the strategy, marketing and education of the national legal practice at All Covered. He currently manages a portfolio that ranges from IT services, various legal technologies, VoiP, legal DMS sales and integration, as well as cybersecurity for law firms. Maggio holds degrees in industrial engineering, marketing and communication arts. He held executive leadership positions at organizations such as Lanier, Mosaic, Ricoh and Hewlett Packard and is a regular speaker for legal industry associations and a regularly published author for technology relevant to the legal industry. 

Seminar Information
Date Presented:
April 07, 2020 3:00 PM Eastern
1 hour
ALA Member Price:
Non-Member Price:
Outsourcing IT Functions: Is It a Good Idea?
Individual topic purchase: Selected
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Email Address:
On-Demand (Recording)
ALA Member Price:$29.00
Non-Member Price:$79.00