The right technology can transform how legal work gets done and streamline legal operations. If you’re considering investing in new solutions, this session will outline a best-in-class process for evaluating and selecting the right software, including defining requirements, managing an effective request for proposal (RFP) process, creating selection criteria and facilitating meaningful technology demonstrations with vendors. This session will also cover barriers to user adoption and pitfalls common to introducing new technology in a law firm or legal department. 


  • Evaluate key considerations when deciding whether to implement new technology. 

  • Describe the steps in assessing and selecting new software. 

  • Explore how organizational change management can help improve user adoption. 

  • Predict challenges specific to implementing technology for legal operations. 

Other Information: 

60 Minutes 

Audience: Intermediate 

CLM Application Eligible: Yes 

CLM App Management Category: Information Technology 

CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

CLE: Participatory Credit 


Jeff Barlow is a Co-Founder of Nimble Services LLC, a legal consulting and alternative legal services company. Nimble helps companies optimize legal spend and legal service delivery through evaluating a company’s legal operations, processes and procedures. He also helps law firms establish more efficient legal service delivery processes to pass on more value to clients. Barlow is an experienced General Counsel who was responsible for all legal aspects of transaction, litigation and compliance. 

Elizabeth Brooks is the Co-Founder of Nimble Services LLC, where she drives overall business strategy and leads the HR and professional development practice area. Nimble works with law firms and companies to make legal, HR and talent their strategic differentiator. Before devoting her work full-time to Nimble, Brooks held strategic HR positions in large, global companies like Eaton Corporation, Precision Castparts and Swagelok. 

Live Webcast Information
Start Time:
February 13, 2020 3:00 PM Eastern
2:00 PM Central, 1:00 PM Mountain, 12:00 PM Pacific
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Estimated Length:
1 hour
Registration Time Remaining:
64 days, 2 hours
ALA Member Price:
Non-Member Price:
How to Assess and Select Legal Technology
Individual topic purchase: Selected
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Webinar (Live) + On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00
On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00