Large law firms are seeing increased demands from clients for more efficient ways to provide legal services and contractual requirements within outside counsel guidelines. This session will address how some of these changes may impact a firm’s professional liability insurance and risk profile. Law firm Chief Financial Officers (CFOs), Chief Operating Officers (COOs) and Executive Directors involved in the professional liability insurance buying decision will learn how to provide guidance to firm management in dealing with increased client demands. 


  • Identify the legal malpractice and other risks associated with ways that firms are being asked to meet client demands, such as secondment attorneys, online services for clients, apps, etc. 

  • Recognize the insurance coverage risks from offering legal services in different ways. 

  • Discover why it’s important to manage outside counsel guidelines. 

Other Information: 

  • 60 Minutes 

  • Audience: Advanced 

  • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of  Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

  • CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

  • CLE: Participatory Credit 


Jody A. Harris, ARM, RPLU, is Managing Director of Gallagher Law Firm Solutions. She is responsible for the production and servicing of lawyers professional liability insurance and specialty lines for Gallagher’s law firm clients. Harris has worked exclusively for law firms for more than 25 years. Prior to joining Gallagher, she managed the Chicago Bar Association Insurance Program. She is a frequent speaker on lawyers professional liability insurance at industry events. 

Laura Zaroski, Esq., RPLU, is the Senior Vice President of Gallagher’s law firms practice, where she is responsible for the placement of lawyers professional liability insurance (LPL), management liability insurance and risk management services for Gallagher law firm clients. Her primary focus is midsize to large law firms. Zaroski has a deep understanding of the challenges faced by law firms due to her 16 years as a practicing attorney, her handling of law firms’ claims and years dealing with LPL coverage issues. She is happy to bring her knowledge and skill set to the brokering process to assist firms with finding and tailoring the best coverage solutions available in the marketplace for each individual firm. 

Live Webcast Information
Start Time:
January 29, 2020 3:00 PM Eastern
2:00 PM Central, 1:00 PM Mountain, 12:00 PM Pacific
Add to Calendar:
Estimated Length:
1 hour
Registration Time Remaining:
11 days, 7 hours
ALA Member Price:
Non-Member Price:
Clients Rule: Emerging Risks for Law Firms
Individual topic purchase: Selected
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Webinar (Live) + On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00
On-Demand (Recording)
ALA Member Price:$109.00
Non-Member Price:$129.00