As the demand for proficient IP support staff continues to grow, IP administrators are faced with the challenges of retaining existing staff, hiring talented new staff and ensuring succession planning for key roles. We all need to learn how to think outside the box to develop focused strategies that value our high performers, develop homegrown talent and adjust to changing value statements across generations. Ask not what your IP support staff can do for you — ask what you can do for your IP support staff!


  • Evaluate your IP support staff labor pool.
  • Distinguish how to successfully hire for IP support staff positions.
  • Practice how to develop non-IP homegrown talent pools.
  • Demonstrate what you can do now to develop IP support staff.

Speaker Information:

Rosaleen (Rose) A. Walsh, CFP, is a Registered Patent Agent with the U.S. Patent and Trademark Office and has more than 20 years of patent filing and patent support staff management experience. She has held positions ranging from Patent Secretary at an IP boutique firm to IP Paralegal Manager across offices for an international law firm. Walsh is currently the Senior Patent Administration Manager for Foley Hoag LLP in Boston. She is the author of U.S. Patent Prosecution for Support Staff: A Desk Reference.

Other Info:

  • 60 Minutes
  • Audience: Intermediate
  • CLM App Management Category -FS: Human Resources Management
  • “The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”

    This seal may be used exclusively for activities that have been pre-approved by HRCI for 1 hour of General HRCI Credit. This approval is valid through 12/31/2019 and is not transferable.

Seminar Information
Date Presented:
December 03, 2019 3:00 PM Eastern
1 hour
Registration Fee:
IP Support Staffing Trends and Hiring and Retention Strategies
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email
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On-Demand (Recording)
ALA Member Price:$29.00
Non-Member Price:$79.00