Need to turn around disengaged and poor performing people? Your people are your greatest asset and key to your success. Register for this program to gain cooperation and effect positive change professionally and personally. Attend this webinar and you learn about a unique skill that will change your life dramatically!

Learning Objectives

  1. The definition, causes of, and types of negative behavior

  2. Helpful and non-helpful responses to negative behavior and why

  3. Redirect steps and demonstration for one of five types of negative behavior

Speaker Info:

Judy Ryan has been Owner of LifeWork Systems, an award-winning training and consulting company specializing in leadership development and culture change, since 2002. She is the recipient of the Women of Distinction award and the Vanguard Award for Innovation in Service Delivery from the St. Louis Mental Health Board. Ryan is an author, columnist, consultant, trainer, coach and keynote presenter, with guest appearances on TV and radio.

60 Minutes

Audience Level: Essentials

Seminar Information
Date Presented:
November 05, 2019 3:00 PM Eastern
1 hour
Registration Fee:
Redirecting Negative Behavior
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email
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Email Address:
On-Demand (recording)
ALA Member Price:$109.00
Non-Member Price:$129.00