Without question, we are living in a time of unprecedented change and unpredictability. Organizations that cling to the status quo, fearful to experiment with new ideas, are risking obsolescence. This is especially true for law firms, which historically have been averse to risk-taking yet now find themselves facing enormous challenges that require bold, out-of-the-box thinking. In this interactive session, attendees will explore two paths for increasing their I-Q (innovation quotient) — design thinking and jazz improvisation. Design thinking encourages practitioners to approach problems and develop solutions in ways that may seem unfamiliar yet are enormously powerful. Jazz improvisation stresses agility, receptivity and finding opportunities in the unexpected. Both "lenses" can be applied immediately to improve firm culture, innovate new client services, and conceive more effective marketing ideas. Come ready to create, collaborate and have fun!


•Explain what I-Q is and why it should matter to the law profession.

•Identify what challenges law firms face in the current business environment and why raising I-Q is critical to success.

•Define design thinking and apply its principles to real work problems.

•Identify key principles of jazz improvisation and apply them to real work problems.

Speaker Information:

As Founder and President of Right Chord Leadership, Dr. Michael Brenner works with leaders and teams to amplify the essential skills needed to achieve peak performance. He draws on almost two decades of experience as an international leadership consultant, executive coach and educator, and more than 30 years as a professional musician. Brenner has partnered with leading companies in the United States and abroad and has been a featured speaker at conferences around the world, including Sri Lanka and Australia.

60 Minutes

•Audience: Intermediate

•CLM App Management Category: Organizational Development

Seminar Information
Date Presented:
September 04, 2019 3:00 PM Eastern
1 hour
Registration Fee:
Amplifying Your IQ (Innovation Quotient)
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM App Credit for Functional Specialists: 1.00
Organizational Development
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email certification@alanet.org
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Email Address:
On-Demand (recording)
ALA Member Price:$109.00
Non-Member Price:$129.00