Cultural competence is an awareness of the cultural differences that makes each person unique; it is the ability to interact with and appreciate belief systems that differ from our own, thereby creating a way for everyone to work cross culturally.

The goal of this presentation is to enhance knowledge and skills for building and maintaining a multicultural organization and becoming positive change agents for our workplaces. This program asks participants to understand and reflect on their role as a leader responsible for promoting inclusion and building successful and effective working relationships within our organizations.


  • Define diversity and culture and its impact on relationships within our organizations.

  • Identify our unconscious biases and how they impact our culture and hiring decisions.

  • Demonstrate the importance of collaborative working relationships with diverse others and the benefits of diverse perspectives in problem-solving.

  • Recognize the importance of infusing diversity into our organizations to achieve a more productive, respectful and cooperative work environment.

  • Develop a plan of action for becoming a change agent for diversity in our companies and community.

Rita F. Garrett is Office Administrator of Kutak Rock LLP in Atlanta, Georgia and an active member of ALA. She is Vice Chair for its Committee on Diversity & Inclusion, assuming the Chair position in May 2018.



CLM® Application Credit for Functional Specialists: 1hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

HR Certification Institute (HRCI): ALA is an approved provider of recertification credit hours toward PHR and SPHR recertification from the HR Certification Institute.  You can receive up to 1 credit hour including toward fulfilling recertification requirements toward your PHR/SPHR credential. For more information about certification or recertification, please visit the HRCI homepage at

Society for Human Resource Management (SHRM): The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program has been pre-approved for SHRM for 1 PDCs for the SHRM-CP or SHRM-SCP.

For more information about certification or recertification, please visit

Seminar Information
Date Presented:
August 20, 2018 3:00 PM Eastern
1 hour
ALA Member Price:
Non-Member Price:
ALA Committee on Diversity and Inclusion Presents: Creating a Culturally Competent Law Firm
Individual topic purchase: Selected
Association of Legal Administrators
CLMSM Recertification Credit: 1.00
For other credit opportunities, please check the program description or email
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ALA Member Price:$109.00
Non-Member Price:$109.00