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ALA Webinar Center
Train your whole office with no travel expense or time away from the office. All you need is a computer with internet access and you can join in on the webinar. You can watch the presentation, submit questions, and participate in audience polls. Just add a projector for groups. Dial in to a toll free number to listen to the audio with the ability to ask questions live. The login information is sent out several days prior to the event. Participate alone or with colleagues. Testing of your computer connection prior to the event is suggested and instructions will be provided with the login information. Free technical support is available. |
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With the explosion of electronic communications – social media sites, twitter, regular “old” e-mail – managing the law firms’ electronic records is becoming a significant challenge. While it’s true that a law firm cannot fully address electronic record management unless you manage your paper records well, join this Webinar to learn the important issues in managing electronically stored information (“ESI”). The issues involve electronic discovery, firm storage archives, retention, backup tapes and more. If you can begin to address the issues surrounding ESI, you can start to build some processes to more effectively manage ESI in your firm. Learning objectives:
- Examine the key issues and best practices of managing ESI
- Summarize some of the legal and ethical issues surrounding ESI
- Apply successful retention tools and implementation strategies
 Dana C. Moore is the National Records & Information Compliance Manager for Foley & Lardner LLP. She has more than 20 years of records management experience, developed records management systems solutions, works on RIM legal compliance issues such as electronic evidence discovery and document holds, and oversees protocols and processes associated with electronic record keeping and the migration of electronically stored information ("ESI"). She has particular expertise in records management systems conversions.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 09-15-2010
On-Demand Release Date: September 17, 2010 | MORE INFO |
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It’s more important than ever to be able to monitor and continuously improve the performance of any law firm process on an ongoing basis. The idea is to watch your costs, make improvements and increase efficiency. This is especially true of outsourced processes that involve managing documents, such as the print/copy and mail center operations, eDiscovery, etc. Think of a cardiologist using an EKG to track real-time objective heart performance. With a similar level of insight into your service provider’s performance, you’d have much less to worry about. Join this program to review case history examples to bring these concepts to life.
Learning Objectives:
- Discuss why it’s important to monitor law firm functions, especially those that are outsourced. Mail and copy/print management, document imaging, records management and eDiscovery are potential areas in which your firm can save money and increase efficiency.
- Identify the ways in which you can monitor law firm processes
- Explain the methods for real-time, and ongoing process analysis
Speakers:
Tina Burnham, National Manager for Océ, Best Practices has 15+ years of industry experience. An expert in both commercial and legal sectors, Tina was successful in implementing customized technology solutions for her clients across all document management services. Recognized as one of the most successful Area and Operations Managers, Tina has led quality and performance initiatives focused on the development and training of managers and front-line personnel. Achieving her Six Sigma Black Belt, Tina personally led and managed project initiatives resulting in over $3.4 million dollars of annualized, bottom-line savings.
Tracy Nguyen is an accomplished professional with 16 years of hands-on experience in revenue generation, operational start-ups, merger integrations and implementations in legal, corporate, healthcare and financial service areas. As a former Senior Vice President for ABeam Consulting Ltd, Tracy developed and managed multiple document management/litigation support locations globally as well as various merger integration projects. Prior to ABeam, Tracy was a General Manager with Merrill Communications where she was responsible for increasing sales, reducing costs and streamlining operations for the West and Central Region’s Facilities Management and Reprographics/Overflow offices.
This program meets the requirements of 1.5 hours of Operations Management (OM) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 10-20-2010
On-Demand Release Date: October 21, 2010 | | MORE INFO |
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It's Back to School Time at ALA!
To celebrate the Back to School season, we're making it even easier for you to get the knowledge you need to run your law firm even more successfully. These special programs have been developed to provide multi-media learning about topics important to Legal Administrators. Read all the details of the Back to School programs below. |
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Conflict Resolution Course Components
Course Description:
This course focuses on important elements in resolving conflict. When properly implemented, the legal administrator can play a pivotal role in intervening and facilitating resolution so that the work of the firm can continue in an orderly manner.
Purchase: $225. (Non-member: $275)
Resources included in the course:
1. Webinar program:
Why Can’t Everyone Just Get Along? (Download 120-minute program)
2. ALA Management Encyclopedia Articles:
Delivering Feedback with a Positive Impact (Included)
Multiple Generations in the Workplace – Now what? (Included)
Successful Steps in Conflict Resolution (Included)
3. Books:
Bullies, Tyrants & Impossible People: How to Beat Them Without Joining Them (Included)
Managing Workplace Negativity (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Identify situations that may cause conflict, such as when you must turn down an employee’s request, whether for more senior responsibilities, part-time schedule, etc. — requests you cannot grant
• Describe steps to help employees reach amicable and productive relationships among themselves
• Summarize ways to create an environment that supports and strengthens agreement among employees
Course Design:
1. View Webinar: 120 minutes over two weeks
2. Read 3 articles: 90 minutes each over 2-3 weeks
3. Read The Extraordinary Administrator: Over 1 week
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• List specific situations in the firm that often develop into conflict situations, whether among staff, attorneys and staff, attorneys and attorneys.
• Review the Conflict Resolution Checklist for the Administrator from the article, “Successful Steps in Conflict Resolution” to use in conflict situations at the firm.
• List the steps to give detailed and difficult feedback.
Additional Resources (not included; available online):
“Want An Extraordinary Law Firm? Listen to a Kindergartner” by Michael Cohen, Association of Legal Administrators, I November/December 2009. Volume 28, Number 9.
“An Abundance of Anxiety: Addressing High Stress Levels in the Workplace” by Phillip M. Perry, Association of Legal Administrators, Legal Management, May 2009, Volume 28, Number 4.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
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Leadership Course Components
Course Description:
This course involves honing your leadership skills. Analyze the legal horizon. Identify and discuss opportunities for your firm to get out in front of the pack. Use creativity and innovation to achieve uncommon success in the undeniably transforming business landscape.
Purchase: $225. (Non-members: $275)
Resources included in the course:
1. Webinar program:
Evolve to Solve (Download 90-minute program)
2. ALA Management Encyclopedia Articles
Integral or Invisible: Get a Seat at the Boardroom Table (Included)
Make Your Firm a Great Place to Work (Included)
Selling Your Ideas to Your Partners: The Administrator as Internal Consultant (Included)
The Administrator’s Role on the Management Committee (Included)
3. Books:
The Extraordinary Administrator (Included)
200 Ways to Make Your Law Firm an Extraordinary Place to Work (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Identify specific strategies to take a leadership role to connect with your firm’s clients
• Illustrate how to create a dynamic business culture among your lawyers and staff
• Summarize how, where and what to develop your firm’s talent pool to develop your firm’s business
Course Design:
1. View Webinar: 90 minutes over one week
2. Read 4 articles: 90 minutes each over 2-3 weeks
3. Read The Extraordinary Administrator: Over 1 week
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• Complete the Strategic Analysis Questionnaire included in the article, “Integral or Invisible: Get a Seat at the Boardroom Table.”
• Complete the Leadership Assessment Evaluation included in the article, “Integral or Invisible: Get a Seat at the Boardroom Table.”
• Identify long-term career goals: Describe what you would like to be doing in three to five years. Please be as specific as possible.
• Identify short-term career goals: What would you like to accomplish over the next 12 months? Be specific.
• Create action steps: Describe specific action steps you will take to achieve each of your short-term career goals.
• Specify resources/training: Identify any resources or training you might need to achieve your short-term goals.
• Identify obstacles or challenges: Do you see any obstacles or challenges to reaching your short-term goals? Can you identify ways to overcome the obstacles or meet the challenges?
Additional Resources (not included; available online):
“Creating a Great Law Firm” by Phillip M. Perry, Association of Legal Administrators, Legal Management, November/December 2009. Volume 28, Number 9.
“Face Time – Dealing with the Legal Profession’s Communications Gap” by Douglas B. Richardson, Altman Weil, Inc., Report to Legal Management, September/October 2008.
Leadership Communication in Chaotic Times, by Douglas B. Richardson, Altman Weil, Inc., Report to Legal Management, October 2009.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
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Strategic Planning Course Components
Course Description:
This course involves a careful examination of the strategic plan as the foundation for maintaining and building the success of the law firm. The course includes: how to get partner support and the steps in building and implementing a plan that works for the administrator’s specific firm.
Purchase: $225. (Non-members: $275)
Resources included in the course:
1. Webinar program:
The Keys to Develop and Implement the Firm’s Dreaded Strategic Plan (Download 90-minute Webinar)
2. ALA Management Encyclopedia Articles:
The Administrator’s Role in Strategic Planning (Included)
Lift Law Firm Strategic Planning Out of the Box (Included)
Profit Planning: Creating a Profitability Component for Strategic Plans (Included)
3. Books:
Think Ahead: How to Prepare a Law Firm Strategic Plan (Included)
Creating Dominance (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Describe why strategic planning is important to a successful law firm.
• Identify ways to achieve buy-in from a critical mass of the firm’s owners.
• Explain how to obtain unwavering commitment and support from firm leaders.
• Demonstrate how to prioritize and focus resources on just three or four firm-wide goals and objectives.
• Illustrate how to allocate adequate resources, including lawyer time, staff time and money.
• Analyze why the firm needs to assign responsibilities, monitor progress and reward dedicated effort.
• Discuss the importance of internal communication.
• Explain why you need to showcase results and celebrate success.
Course Design:
1. View Webinar: 90 minutes over one week
2. Read 3 articles: 90 minutes each over 2-3 weeks
3. Read Think Ahead: Over 1 week
4. Read Creating Dominance: Over 2 weeks
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• Create a persuasive memo to the firm’s management committee for the need to create a strategic plan.
• Create a checklist of the components for preparing for and conducting your firm’s strategic plan, including who should be involved and who should take responsibility for key steps.
• Create a plan to implement the strategic plan in your firm. Include deadlines.
• Create a plan to follow up on the implementation of the strategic plan in your firm. Include milestones.
Additional Resources: (Not included; available online)
“From Recession to Recovery: Planning for What Comes Next,” by Tracy Acosta-Spore, Association of Legal Administrators, Legal Management, September 2009, Volume 28, Number 7.
“To Truly Advance, You Must Retreat” by Joel A. Rose, Association of Legal Administrators, Legal Management, August 2009, Volume 28, Number 6.
“Forming the Right Committee for Strategic Planning,” by Eric Seeger, Altman Weil, Inc., Report to Legal Management, Nov/Dec. 2009.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
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Conflict Resolution Course Components
Course Description:
This course focuses on important elements in resolving conflict. When properly implemented, the legal administrator can play a pivotal role in intervening and facilitating resolution so that the work of the firm can continue in an orderly manner.
Purchase: $225. (Non-member: $275)
Resources included in the course:
1. Webinar program:
Why Can’t Everyone Just Get Along? (Download 120-minute program)
2. ALA Management Encyclopedia Articles:
Delivering Feedback with a Positive Impact (Included)
Multiple Generations in the Workplace – Now what? (Included)
Successful Steps in Conflict Resolution (Included)
3. Books:
Bullies, Tyrants & Impossible People: How to Beat Them Without Joining Them (Included)
Managing Workplace Negativity (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Identify situations that may cause conflict, such as when you must turn down an employee’s request, whether for more senior responsibilities, part-time schedule, etc. — requests you cannot grant
• Describe steps to help employees reach amicable and productive relationships among themselves
• Summarize ways to create an environment that supports and strengthens agreement among employees
Course Design:
1. View Webinar: 120 minutes over two weeks
2. Read 3 articles: 90 minutes each over 2-3 weeks
3. Read The Extraordinary Administrator: Over 1 week
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• List specific situations in the firm that often develop into conflict situations, whether among staff, attorneys and staff, attorneys and attorneys.
• Review the Conflict Resolution Checklist for the Administrator from the article, “Successful Steps in Conflict Resolution” to use in conflict situations at the firm.
• List the steps to give detailed and difficult feedback.
Additional Resources (not included; available online):
“Want An Extraordinary Law Firm? Listen to a Kindergartner” by Michael Cohen, Association of Legal Administrators, I November/December 2009. Volume 28, Number 9.
“An Abundance of Anxiety: Addressing High Stress Levels in the Workplace” by Phillip M. Perry, Association of Legal Administrators, Legal Management, May 2009, Volume 28, Number 4.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
| |
Leadership Course Components
Course Description:
This course involves honing your leadership skills. Analyze the legal horizon. Identify and discuss opportunities for your firm to get out in front of the pack. Use creativity and innovation to achieve uncommon success in the undeniably transforming business landscape.
Purchase: $225. (Non-members: $275)
Resources included in the course:
1. Webinar program:
Evolve to Solve (Download 90-minute program)
2. ALA Management Encyclopedia Articles
Integral or Invisible: Get a Seat at the Boardroom Table (Included)
Make Your Firm a Great Place to Work (Included)
Selling Your Ideas to Your Partners: The Administrator as Internal Consultant (Included)
The Administrator’s Role on the Management Committee (Included)
3. Books:
The Extraordinary Administrator (Included)
200 Ways to Make Your Law Firm an Extraordinary Place to Work (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Identify specific strategies to take a leadership role to connect with your firm’s clients
• Illustrate how to create a dynamic business culture among your lawyers and staff
• Summarize how, where and what to develop your firm’s talent pool to develop your firm’s business
Course Design:
1. View Webinar: 90 minutes over one week
2. Read 4 articles: 90 minutes each over 2-3 weeks
3. Read The Extraordinary Administrator: Over 1 week
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• Complete the Strategic Analysis Questionnaire included in the article, “Integral or Invisible: Get a Seat at the Boardroom Table.”
• Complete the Leadership Assessment Evaluation included in the article, “Integral or Invisible: Get a Seat at the Boardroom Table.”
• Identify long-term career goals: Describe what you would like to be doing in three to five years. Please be as specific as possible.
• Identify short-term career goals: What would you like to accomplish over the next 12 months? Be specific.
• Create action steps: Describe specific action steps you will take to achieve each of your short-term career goals.
• Specify resources/training: Identify any resources or training you might need to achieve your short-term goals.
• Identify obstacles or challenges: Do you see any obstacles or challenges to reaching your short-term goals? Can you identify ways to overcome the obstacles or meet the challenges?
Additional Resources (not included; available online):
“Creating a Great Law Firm” by Phillip M. Perry, Association of Legal Administrators, Legal Management, November/December 2009. Volume 28, Number 9.
“Face Time – Dealing with the Legal Profession’s Communications Gap” by Douglas B. Richardson, Altman Weil, Inc., Report to Legal Management, September/October 2008.
Leadership Communication in Chaotic Times, by Douglas B. Richardson, Altman Weil, Inc., Report to Legal Management, October 2009.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
| |
Strategic Planning Course Components
Course Description:
This course involves a careful examination of the strategic plan as the foundation for maintaining and building the success of the law firm. The course includes: how to get partner support and the steps in building and implementing a plan that works for the administrator’s specific firm.
Purchase: $225. (Non-members: $275)
Resources included in the course:
1. Webinar program:
The Keys to Develop and Implement the Firm’s Dreaded Strategic Plan (Download 90-minute Webinar)
2. ALA Management Encyclopedia Articles:
The Administrator’s Role in Strategic Planning (Included)
Lift Law Firm Strategic Planning Out of the Box (Included)
Profit Planning: Creating a Profitability Component for Strategic Plans (Included)
3. Books:
Think Ahead: How to Prepare a Law Firm Strategic Plan (Included)
Creating Dominance (Included)
Syllabus:
Course Organization:
This is a self-directed course in which the following topics will be covered through a variety of educational channels.
Course Objectives:
• Describe why strategic planning is important to a successful law firm.
• Identify ways to achieve buy-in from a critical mass of the firm’s owners.
• Explain how to obtain unwavering commitment and support from firm leaders.
• Demonstrate how to prioritize and focus resources on just three or four firm-wide goals and objectives.
• Illustrate how to allocate adequate resources, including lawyer time, staff time and money.
• Analyze why the firm needs to assign responsibilities, monitor progress and reward dedicated effort.
• Discuss the importance of internal communication.
• Explain why you need to showcase results and celebrate success.
Course Design:
1. View Webinar: 90 minutes over one week
2. Read 3 articles: 90 minutes each over 2-3 weeks
3. Read Think Ahead: Over 1 week
4. Read Creating Dominance: Over 2 weeks
Final Self-Assessment Completing the self-assessment provides you with the practical tools you can apply immediately in your firm.
• Create a persuasive memo to the firm’s management committee for the need to create a strategic plan.
• Create a checklist of the components for preparing for and conducting your firm’s strategic plan, including who should be involved and who should take responsibility for key steps.
• Create a plan to implement the strategic plan in your firm. Include deadlines.
• Create a plan to follow up on the implementation of the strategic plan in your firm. Include milestones.
Additional Resources: (Not included; available online)
“From Recession to Recovery: Planning for What Comes Next,” by Tracy Acosta-Spore, Association of Legal Administrators, Legal Management, September 2009, Volume 28, Number 7.
“To Truly Advance, You Must Retreat” by Joel A. Rose, Association of Legal Administrators, Legal Management, August 2009, Volume 28, Number 6.
“Forming the Right Committee for Strategic Planning,” by Eric Seeger, Altman Weil, Inc., Report to Legal Management, Nov/Dec. 2009.
| Formats Available: Download
| Original Seminar Date: 07-12-2010
| | MORE INFO |
| There has been a great deal of discussion about the wide disparity among lawyers and staff who span multiple generations. These generations have different skills, ambitions and expectations. The administrator’s task is to find ways to keep these multiple generations engaged and productive. Weaving the tapestry of a great work environment requires recognizing the generational issues, coaching different groups for their best work, and understanding today’s job marketplace. The administrator who invests the energy in this newest skill set of coaching will reap rewards in personal and professional development, a productive work force, attracting and retaining the best talent, and enhancing business processes.
Learning objectives:
- Discuss the skill set associated with effective job coaching
- Identify the principle of job coaching accountability
- Develop strategies for assessing coaching outcomes
Camille Grabowski is a Professional Career Coach with 25+ years of experience in the recruiting industry and human resources, helping employers and jobseekers maximize their relationships. As a workplace expert, Camille provides career coaching services in the areas of career transition, career relaunch, job search strategies, resume writing, interview preparation, and job offer evaluation and negotiation. She is a frequent speaker and workshop presenter on these topics to job seekers and employers.
Judith A. Hissong, CLM, Principal of Nesso Strategies, partners with law firm professionals for strategic planning, leadership development, and executive coaching. Hissong has presented at many ALA Conferences on various topics. She is a former ALA Director, a Past President of ALA’s San Diego Chapter, and was Chair of ALA’s 2006 Annual Conference Committee.
This Webinar qualifies toward 1.5 hours of CLMSM credit in the Management Area of Organizational Development Skills for those seeking to fulfill the initial CLM application general requirements.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 04-21-2010
On-Demand Release Date: April 23, 2010 | | MORE INFO |
| If you understand that the legal industry is in transformation, if you “get” that your clients are looking for innovation in the way they receive legal services, if you want to take your practice, group or firm to the next level, if you have the courage to consider new options and try new techniques, then this session is for you. Today’s business environment is evolving. What worked yesterday might not work tomorrow. To continually develop and succeed, your firm - and its objectives - must also evolve. Join us for an energetic Webinar as we examine the legal horizon and identify and discuss three things you and your firm should be doing now if you want to secure a leadership role in your markets. This will require creativity and innovation to achieve uncommon success in the undeniably transforming business landscape. Learning Objectives:
- View this transformation as an opportunity;
- Accept the urgency to act now to make changes that capitalize on the opportunity; and
- Understand where and how to act to create the greatest impact for your firm.
Managing partners are strongly encouraged to attend this Webinar with their firm’s administrators. Together, you will confirm your common goals and leave equipped to take action in your firm immediately.
Speakers:
As the Managing Director of GEM Communications, Gary Mitchell leads an international team of consultants, coaches and trainers who work with lawyers and law firms helping them to prepare for and profit from transformation in the legal industry. Gary regularly conducts presentations at legal association events and writes bi-monthly for LEXPERT (Canada's leading source of news and information about the business of law) and for the Canadian Bar Association’s Practice Link).
Catherine Mitchell is a Client Development Skills Coach. With an extensive background in relationship selling and breaking into new markets in the B2B space, she helps professionals tap into their natural skills and strengths to build sustainable practices. And she works with firm staff to develop learning programs that produce sustainable results for the firm. She is the principal behind One Voice Productions Inc. and is a certified facilitator of the ON TRAC Client Development Program, under license for use by GEM Communications Inc.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 03-17-2010
On-Demand Release Date: March 19, 2010 | | MORE INFO |
| What is it about a law office or law firm - of any size - that makes it an extraordinary place to work? What makes an extraordinary law firm something more than just a weekday morning destination? Discover ways to transform you office into a remarkable workplace, delivering not only superior client service but also satisfaction for each and every person who is part of that effort. Join this program to get some practice ideas on how to move your office to the level of an extraordinary workplace.
Who Should Purchase
Administrators from small to medium-sized firms
New administrators
Human Resources Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 10-17-2007
On-Demand Release Date: October 24, 2007 | | MORE INFO |
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Social networks build online communities of people interested in exploring shared interests and activities. But there is often more information available than it might be prudent to know. To stay in touch with current recruiting practices and how to handle potential problems regarding staff who are using these social networks, you need to recognize how these sites operate (i.e., LinkedIn®, MySpace, Facebook). Learning objectives:
- Explain the legal risks of relying on social networking sites to assess potential candidates and current employees
- Describe actions the firm can take regarding current employees
- Determine best practices in recruiting
Speaker:
Shelly L. Freeman, J.D., is an attorney and president of HROI, a human resources consulting firm in Kansas City, MO. Freeman is a frequent guest speaker on HR issues to a variety of organizations, including the American Bar Association Labor & Employment Section, The Kansas City Metropolitan Bar Association, Kansas Bar Association and The Missouri Bar. She is also a guest lecturer at the University of Kansas School of Law.
This program meets the requirements of 1.5 hours of Human Resources (HR) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 07-21-2010
On-Demand Release Date: July 23, 2010 | | MORE INFO |
| Do you feel like e-mail is running your life? Has it has taken control of your workflow? This session will explore good practices and technology features designed to enhance your productivity - not bog it down. You will learn to identify and prioritize your e-mail with some simple but highly effective tools, including:
What warrants a response
What to pass on to others
What to file for future reference
What you can simply delete
This Webinar qualifies toward 1.5 hours of CLM credit in the Management Area of Self Management Skills for those seeking to fulfill the initial CLM application general requirements.
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 06-17-2009
On-Demand Release Date: June 24, 2009 | | MORE INFO |
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The evidence is clear. Law firms that develop and implement thoughtful strategic plans outperform those that do not. Over time, they become more cohesive, more profitable and more sustainable institutions. Yet, most law firms don’t have one. It’s no easy task to achieve consensus among a group of lawyers. Better to leave things as they are. Other firms will go through a strategic planning exercise and come up with a game plan. However, despite the best intentions, they allow implementation to fall by the wayside. No real change. Business as usual. In this program, one of the country’s leading authorities on law firm marketing and business development will underscore the importance of strategic planning for law firms and provide participants with the keys to develop and implement a successful strategic plan at their law firms. Learning Objectives
- Describe why strategic planning is important to a successful law firm.
- Identify ways to achieve buy-in from a critical mass of the firm’s owners.
- Explain how to obtain unwavering commitment and support from firm leaders.
- Demonstrate how to prioritize and focus resources on just three or four firm-wide goals and objectives.
- Illustrate how to allocate adequate resources, including lawyer time, staff time and money.
- Analyze why the firm needs to assign responsibilities, monitor progress and reward dedicated effort.
- Discuss the importance of internal communication. Say it loud. Say it often. Say it lots of ways.
- Explain why you need to showcase results and celebrate success.
Speaker:
John Remsen Jr., is President of TheRemsenGroup, an Atlanta-based strategic planning and marketing consulting firm that works exclusively with law firms. He is also President and CEO of The Managing Partner Forum, and is a frequent speaker and author on law firm management and marketing topics. He has worked with more than 175 law firms since 1997.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 strategic management credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 06-16-2010
On-Demand Release Date: June 17, 2010 | | MORE INFO |
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Should law firms really be on Facebook? How should law firms use LinkedIn? Should we have a podcast or Wikipedia listing? Isn't Twitter completely … ridiculous? Why should every ALA member have a personal Google Profile? The social networking phenomenon has revolutionized the way people connect and share information as these tools have exploded in popularity. Instead of banning employees from using these powerful tools, firms should plan how to use this media to their advantage. Join this Webinar to learn the various Web 2.0 and social networking services and explore ways to manage them in the best interests of your firm. Learning objectives:
- Describe how to use social media to manage your online brand and reputation
- Identify the tools that are critical, optional – or get your firm sued for discrimination
- Discuss possible uses of social media for business development, recruitment and learning
- Summarize ways in which this media can encourage attorneys to participate in law firm business and activities
Speaker:
Ross Fishman is the CEO of Fishman Marketing, helping law firms in marketing training and retreats; strategic marketing planning; branding, differentiation, and positioning; and the development of Web sites and other related materials. He was one of the inaugural inductees into the Legal Marketing Association’s Hall of Fame and a five-time winner of the association’s grand prize, the “Best of Show.”
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 05-19-2010
On-Demand Release Date: May 20, 2010 | | MORE INFO |
| Preparing your firm's budget every year can be a daunting task. In this session, the presenter will review the reasons budgets are important and will provide participants with the knowledge and tools necessary to prepare better budgets. Those who purchase this session will receive working Excel® spreadsheets that can be used as templates to prepare their own firm budgets. This session is designed for small- to medium-sized firm administrators.
Who Should Purchase
- Administrators from small- to medium-sized firms
- New administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 09-17-2008
On-Demand Release Date: February 08, 2010 | | MORE INFO |
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It’s more important than ever to control costs, target your firm’s financial strengths and increase profitability. Join this program to acquire a solid understanding of how to confidently determine the most profitable pricing and staffing arrangement. The speaker, Richard Turnbow, provides in-depth information on law firm profitability and other relevant issues. Participants are guided through a step-by-step approach to determine the total cost of a completed matter. Participants will receive all the Excel® spreadsheets tailored to build financial information for their own firm efficiently, quickly and with optimal results. By the end of this session, participants should be able to:
- Determine costs of various components of the firm’s operations
- Build cost accounting and profitability measurement systems
- Measure profitability over time and by area of law, practice groups and levels beneficial to one’s own firm
Speaker:
Richard B. Turnbow is a Certified Public Accountant (CPA) and the author of numerous articles and written materials focused on legal industry finances. While on the staff at ALA, he wrote materials and produced a CD on the subject of Law Firm Profitability Enhancement and has taught this subject in a number of seminars. He has also authored the publication Successful Law Firm Financial Management. In addition to personal law firm consulting, Turnbow has served as an expert witness on financial management topics.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 08-18-2010
On-Demand Release Date: August 20, 2010 | | MORE INFO |
| It's more important than ever to control costs, target your firm's financial strengths and increase profitability. Join this program to acquire a solid understanding of how to confidently determine the most profitable pricing and staffing arrangement. The speaker, Richard Turnbow, provides in-depth information on law firm profitability and other relevant issues. Participants are guided through a step-by-step approach to determine the total cost of a completed matter. Participants will receive all the Excel® spreadsheets tailored to build financial information for their own firm efficiently, quickly and with optimal results.
This Webinar qualifies for 3 hours of Financial Management (FM) credit good towards CLM Recertification and towards the additional hours of education required of Functional Specialists seeking to fulfill the CLM application.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 08-20-2009
On-Demand Release Date: August 27, 2009 | | MORE INFO |
| Learn how to build a budget—from the ground up—that can be used as a planning tool and a way to gently force policy decisions. This session will focus on how to use the budget to identify key information to manage cash flow and analyze how to strengthen the bottom line through increasing revenue rather than cutting costs. You will learn how to manage revenue drivers, including billing rates, productivity and realization.
This Webinar qualifies for 1.5 hours of Financial Management (FM) credit good towards CLM Recertification and towards the additional hours of education required of Functional Specialists seeking to fulfill the CLM application.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 09-16-2009
On-Demand Release Date: September 23, 2009 | | MORE INFO |
| There has been a great deal of discussion about the wide disparity among lawyers and staff who span multiple generations. These generations have different skills, ambitions and expectations. The administrator’s task is to find ways to keep these multiple generations engaged and productive. Weaving the tapestry of a great work environment requires recognizing the generational issues, coaching different groups for their best work, and understanding today’s job marketplace. The administrator who invests the energy in this newest skill set of coaching will reap rewards in personal and professional development, a productive work force, attracting and retaining the best talent, and enhancing business processes.
Learning objectives:
- Discuss the skill set associated with effective job coaching
- Identify the principle of job coaching accountability
- Develop strategies for assessing coaching outcomes
Camille Grabowski is a Professional Career Coach with 25+ years of experience in the recruiting industry and human resources, helping employers and jobseekers maximize their relationships. As a workplace expert, Camille provides career coaching services in the areas of career transition, career relaunch, job search strategies, resume writing, interview preparation, and job offer evaluation and negotiation. She is a frequent speaker and workshop presenter on these topics to job seekers and employers.
Judith A. Hissong, CLM, Principal of Nesso Strategies, partners with law firm professionals for strategic planning, leadership development, and executive coaching. Hissong has presented at many ALA Conferences on various topics. She is a former ALA Director, a Past President of ALA’s San Diego Chapter, and was Chair of ALA’s 2006 Annual Conference Committee.
This Webinar qualifies toward 1.5 hours of CLMSM credit in the Management Area of Organizational Development Skills for those seeking to fulfill the initial CLM application general requirements.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 04-21-2010
On-Demand Release Date: April 23, 2010 | | MORE INFO |
| Wouldn't it be nice to work from home, in your kitchen, with the coffee pot right at hand? The pressure to provide alternate work arrangements for staff and attorneys is strong. But there is much more involved in setting up these arrangements than allowing someone to work from home. Consider some of the legal issues, such as worker's compensation and the Fair Labor Standards Act (FLSA) requirements, security of firm and client data, and the impact on the firm's finances. In this session, attendees will learn more.
This program meets the requirements of 1.5 hours of Human Resources Management (HR) credit towards CLM Recertification and the additional hours required for the initial application of Functional Specialists.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 07-15-2009
On-Demand Release Date: July 22, 2009 | | MORE INFO |
| It is certainly the time of year to be stressed: the firm's budgeting cycle, the economy, the holidays, and more. And each of these stress points can affect the attorneys and staff - creating even more stress. Join this program to examine the good, bad and ugly sides of stress. Explore techniques for dealing with stress, and identify ones that will work best for you. Remember, stress is a natural part of our lives and only becomes bad or ugly when it exceeds our ability to cope. As a legal administrator, you are always expected to cope.
This Webinar qualifies for 1.5 hours of CLM general education credit in the Management Category of Self-Management Skills for those seeking to fulfill the CLM application.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 11-11-2009
On-Demand Release Date: November 18, 2009 | | MORE INFO |
| Just as you thought things might be settling down, you notice rumblings of change. When experienced secretaries leave, it's hard to find qualified replacements. You are being pressured by the partners to improve staffing ratios – without diminishing their personal support! Learn about the evolving role of the legal secretary and how your firm can implement new strategies to meet the shifting paradigm for managing secretarial services.
Who Should Purchase
Administrators from small- to medium-sized firms
New administrators
Human Resources Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 11-08-2006
On-Demand Release Date: November 15, 2006 | | MORE INFO |
| Help your new lawyers reach their full potential and the firm achieve its strategic business goals by getting associates off to the right start. Legal administrators are more involved in associate orientation than ever before. These new lawyers need to understand how their law firm is structured, how the economics of a law practice works and their firm's expectations. Of course, there's the ever-important need to balance life as well as a job. The stakes are high so keeping good lawyers makes good business sense - in firms of all sizes.
Who Should Purchase
Human Resources Administrators
Principal Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 08-15-2007
On-Demand Release Date: August 22, 2007 | | MORE INFO |
| Of course, the successful integration of a lateral associate is everyone's responsibility, but you are often the person responsible for seeing that the firm's business flows smoothly, effectively and profitably. You can play a key role in the success of laterals - partners and associates. If not done thoughtfully, the potential profit or loss in the integration process is significant. Learn how to develop a roadmap with ideas, approaches and alternatives - and pitfalls to avoid - in exercising administrative leadership in the vital role of successfully integrating lateral hires.
Who Should Purchase
Administrators from small- to medium-sized firms
New administrators
Human Resources Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 06-20-2007
On-Demand Release Date: June 27, 2007 | | MORE INFO |
| It sometimes seems like a spaghetti maze. Managing employee leaves of absence sometimes creates a complicated legal web that involves the The Family Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), workers compensation laws and group disability benefits. This is an area of the human resources and the law where the only constant is change. During this Webinar, the presenter will focus on some of the new leave requirements and how they may impact your firm and employees.
This program meets the requirements of 1.5 hours of Human Resources Management (HR) credit towards CLM Recertification and the additional hours required for the initial application of Functional Specialists.
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 02-18-2009
On-Demand Release Date: February 25, 2009 | | MORE INFO |
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Social networks build online communities of people interested in exploring shared interests and activities. But there is often more information available than it might be prudent to know. To stay in touch with current recruiting practices and how to handle potential problems regarding staff who are using these social networks, you need to recognize how these sites operate (i.e., LinkedIn®, MySpace, Facebook). Learning objectives:
- Explain the legal risks of relying on social networking sites to assess potential candidates and current employees
- Describe actions the firm can take regarding current employees
- Determine best practices in recruiting
Speaker:
Shelly L. Freeman, J.D., is an attorney and president of HROI, a human resources consulting firm in Kansas City, MO. Freeman is a frequent guest speaker on HR issues to a variety of organizations, including the American Bar Association Labor & Employment Section, The Kansas City Metropolitan Bar Association, Kansas Bar Association and The Missouri Bar. She is also a guest lecturer at the University of Kansas School of Law.
This program meets the requirements of 1.5 hours of Human Resources (HR) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 07-21-2010
On-Demand Release Date: July 23, 2010 | | MORE INFO |
| Valuing our generational differences adds enormous potential to organizations - and some headaches. Now that we are all together, what does it mean? Different values, beliefs and attitudes based on when we were born, plus the cohort events in the world at that time, shape us. What steps can you take, and processes can you create that will help employees understand each other and function as a collegial and effective team.
Who Should Purchase
Human Resources Administrators
Principal Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 12-12-2007
On-Demand Release Date: December 19, 2007 | | MORE INFO |
| Presented Exclusively for Canadian Legal Administrators and their Legal Management
Many of today's law firms are struggling with the seemingly diverse interests of their associates on one hand, and their partners on the other, while still ensuring that client needs are met. The strength and success of the firm and each of its members, and the satisfaction of the clients depend upon developing a strong relationship and understanding between partners and associates concerning each other's needs and law firm economics. In this Webinar, a partner and an associate begin the dialogue on how to work together to reshape individual interests into shared interests that will ensure continued success of the firm while recognizing the needs of all stakeholders. After attending this programme, participants should be able to:
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 03-11-2009
On-Demand Release Date: March 18, 2009 | | MORE INFO |
| How do you handle inter-employee disputes - not out and out conflict? Maybe it's just personality differences but you know employees have to work together for the good of the firm. They need to act professionally without the rest of the office knowing there may troubled waters between them. Sometimes it's a disagreement with you? What processes can you create that will help employees understand that when you can't grant a request, there's probably a good reason.
Who Should Purchase
Administrators from small- to medium-sized firms
New administrators
Human Resources Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 03-14-2007
On-Demand Release Date: March 21, 2007 | | MORE INFO |
| This Webinar focuses on issues that involve protecting and recovering a firm's records in the event of a disaster. The speakers will discuss where files are and should be stored and some best practices for storing records and files.
Who Should Purchase
Principal Administrators
Records Managers
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 06-23-2008
On-Demand Release Date: June 30, 2008 | | MORE INFO |
| Presented Exclusively for Canadian Legal Administrators And Their Legal Management Team
Today's business environment is evolving. What worked yesterday might not work tomorrow. To continually develop and succeed, your firm - and its objectives - must also evolve. You must be able to coach your attorneys to build business in ways that work today. But where do you focus and how do you begin? Join us for an energetic Webinar as we examine the legal horizon and identify and discuss opportunities for your firm to get out in front of the pack. This will require creativity and innovation to achieve uncommon success in the undeniably transforming Canadian business landscape.
Managing partners are strongly encouraged to attend this Webinar with their firm's administrators. Together, you will confirm your common goals and leave equipped to take action in your firm immediately. | Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 09-23-2009
On-Demand Release Date: September 30, 2009 | | MORE INFO |
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Social networks build online communities of people interested in exploring shared interests and activities. But there is often more information available than it might be prudent to know. To stay in touch with current recruiting practices and how to handle potential problems regarding staff who are using these social networks, you need to recognize how these sites operate (i.e., LinkedIn®, MySpace, Facebook). Learning objectives:
- Explain the legal risks of relying on social networking sites to assess potential candidates and current employees
- Describe actions the firm can take regarding current employees
- Determine best practices in recruiting
Speaker:
Shelly L. Freeman, J.D., is an attorney and president of HROI, a human resources consulting firm in Kansas City, MO. Freeman is a frequent guest speaker on HR issues to a variety of organizations, including the American Bar Association Labor & Employment Section, The Kansas City Metropolitan Bar Association, Kansas Bar Association and The Missouri Bar. She is also a guest lecturer at the University of Kansas School of Law.
This program meets the requirements of 1.5 hours of Human Resources (HR) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 07-21-2010
On-Demand Release Date: July 23, 2010 | | MORE INFO |
| Now where is that file? And who's asking for it? A partner? Opposing counsel? Properly organizing and maintaining records and information, in paper and electronic formats, is key to firms of all sizes and types. The ability to identify, organize, maintain and access needed information and properly dispose of the rest pays off in cost savings, efficiency, regulatory compliance and reduced litigation risk. This session will provide some tips and strategies for storing and maintaining those all-important records.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 08-19-2009
On-Demand Release Date: August 26, 2009 | | MORE INFO |
| Picking up the pieces after a major disaster can be devastating. Even for firms that consider their disaster plan to be thorough and complete, the unpredictable nature of potential disasters impacts the most prudent steps to full recovery. And, the recovery options continue to change each year. In this session, the presenter will provide an in-depth look at disaster planning, starting with proper funding, buy-in from the top, and the priorities.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLM Recertification and the additional hours required for the initial CLM application of Functional Specialists
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 10-21-2009
On-Demand Release Date: October 28, 2009 | | MORE INFO |
| Corporate America is becoming heavily committed to "Going Green," one of the fastest developing trends in the U.S. The benefits of implementing a sustainability program show up in supply and energy cost savings, healthier environments for employees, recruiting and retention advantages, and buildings that are developed in an environmentally sensitive manner. Participants will learn about the ABA-EPA Law Office Climate Challenge Program and the U.S. Green Building Council's LEED Rating System, and look at strategies to enhance worker productivity, reduce absenteeism, and lower energy and supply costs.
Who Should Purchase
Administrators from small- to medium-sized firms
New administrators
Human Resources Administrators
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 04-23-2008
On-Demand Release Date: April 30, 2008 | | MORE INFO |
| What, you say? You're not a "techie"? You have too many other challenges to face? You need not be a "techie" to know that technology can help you be more efficient and productive, even in a small firm or especially in a small firm. With so much hardware and software available, it's hard to know just what you need and how to use it when you get it. This program will focus on the indispensable technology for small to mid-sized law firms. The presenter will provide a common sense approach to buying and maintaining your computer system.
This webinar qualifies for 1.5 hours of CLM credit in the management category of Information Technology Skills for those seeking to fulfill the CLM application.
| Formats Available: CD-ROM (Win), Download
| Original Seminar Date: 01-21-2009
On-Demand Release Date: January 28, 2009 | | MORE INFO |
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Social networks build online communities of people interested in exploring shared interests and activities. But there is often more information available than it might be prudent to know. To stay in touch with current recruiting practices and how to handle potential problems regarding staff who are using these social networks, you need to recognize how these sites operate (i.e., LinkedIn®, MySpace, Facebook). Learning objectives:
- Explain the legal risks of relying on social networking sites to assess potential candidates and current employees
- Describe actions the firm can take regarding current employees
- Determine best practices in recruiting
Speaker:
Shelly L. Freeman, J.D., is an attorney and president of HROI, a human resources consulting firm in Kansas City, MO. Freeman is a frequent guest speaker on HR issues to a variety of organizations, including the American Bar Association Labor & Employment Section, The Kansas City Metropolitan Bar Association, Kansas Bar Association and The Missouri Bar. She is also a guest lecturer at the University of Kansas School of Law.
This program meets the requirements of 1.5 hours of Human Resources (HR) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 07-21-2010
On-Demand Release Date: July 23, 2010 | | MORE INFO |
| Picking up the pieces after a major disaster can be devastating. Even for firms that consider their disaster plan to be thorough and complete, the unpredictable nature of potential disasters impacts the most prudent steps to full recovery. And, the recovery options continue to change each year. In this session, the presenter will provide an in-depth look at disaster planning, starting with proper funding, buy-in from the top, and the priorities.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLM Recertification and the additional hours required for the initial CLM application of Functional Specialists
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 10-21-2009
On-Demand Release Date: October 28, 2009 | | MORE INFO |
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The evidence is clear. Law firms that develop and implement thoughtful strategic plans outperform those that do not. Over time, they become more cohesive, more profitable and more sustainable institutions. Yet, most law firms don’t have one. It’s no easy task to achieve consensus among a group of lawyers. Better to leave things as they are. Other firms will go through a strategic planning exercise and come up with a game plan. However, despite the best intentions, they allow implementation to fall by the wayside. No real change. Business as usual. In this program, one of the country’s leading authorities on law firm marketing and business development will underscore the importance of strategic planning for law firms and provide participants with the keys to develop and implement a successful strategic plan at their law firms. Learning Objectives
- Describe why strategic planning is important to a successful law firm.
- Identify ways to achieve buy-in from a critical mass of the firm’s owners.
- Explain how to obtain unwavering commitment and support from firm leaders.
- Demonstrate how to prioritize and focus resources on just three or four firm-wide goals and objectives.
- Illustrate how to allocate adequate resources, including lawyer time, staff time and money.
- Analyze why the firm needs to assign responsibilities, monitor progress and reward dedicated effort.
- Discuss the importance of internal communication. Say it loud. Say it often. Say it lots of ways.
- Explain why you need to showcase results and celebrate success.
Speaker:
John Remsen Jr., is President of TheRemsenGroup, an Atlanta-based strategic planning and marketing consulting firm that works exclusively with law firms. He is also President and CEO of The Managing Partner Forum, and is a frequent speaker and author on law firm management and marketing topics. He has worked with more than 175 law firms since 1997.
This program meets the requirements of 1.5 hours of Legal Industry/Business Management (LI) credit towards CLMSM Recertification and the additional hours required for the initial CLM application of Functional Specialists.
This program has been approved for 1.5 strategic management credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org
| Formats Available: CD-ROM (Win), Webinar, Webinar + CD, Download, Webinar + Download
| Original Seminar Date: 06-16-2010
On-Demand Release Date: June 17, 2010 | | MORE INFO |
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