2017 ALA Webinar Center

Train your whole office with no travel expense or time away from the office. All you need is a computer with internet access and you can join in on the webinar. You can watch the presentation, submit questions, and participate in audience polls. Just add a projector for groups. Dial in to a toll free number to listen to the audio with the ability to ask questions live. The login information is sent out several days prior to the event. Participate alone or with colleagues. Testing of your computer connection prior to the event is suggested and instructions will be provided with the login information. Free technical support is available.

Coupon Bundle for any ALA 2017 Webinar or Download
Save on individual purchases by purchasing a bundle of five (5) coupons for $499, ten (10) coupons for $899, or unlimited access to all 2017 webinars for $1,999 (ALA member price). Each coupon is valid a one-hour program -- live or archived.  Depending on the programs selected, you can save more than $150 over the individual purchase price. Coupons must be used by December 2017.

Upcoming Live Webcasts
Collapse The Power of Acknowledgement: Employee Appreciation that Inspires and Empowers

This will be a workshop style webinar where we look at the importance of employee appreciation and positive feedback, how to do it most powerfully and authentically — without feeling or sounding fake.

Objectives:

  • Recognize the importance of employee appreciation and how to be 10 times more powerful at it with no extra budget. 

  • Discuss how to acknowledge people for who they are, not what they do. 

  • Employ practical exercise to experience the power of acknowledgement.

Rodney Mueller is an Executive Coach, Speaker and Workshop Facilitator. He has been coaching individuals and training groups to create a more fulfilling life and career since 2007. He is the former President of the St. Louis chapter of the International Coach Federation. His coaching practice is influenced by his role as a senior noncommissioned officer in the Army Reserves and his work as founder of the Absent Father Project.

 

This Program is worth one hour of credit in:

CLM App Management Category: Organizational Development

CLM App Management Category-Functional Specialist: Human Resource Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: March 02, 2017
MORE INFOMORE INFO The Power of Acknowledgement: Employee Appreciation that Inspires and Empowers
Collapse Communicating with Impact - Women in the Workplace

This program will address the challenges of communicating in a high-paced environments, and be a refresher for those beginning to leverage relationships across the firm. You will learn how to use your influence in situations ranging from verbal and written communications and understand how you can harness your own integrity, while developing your personal and professional relationships.

Objectives:

  • Discuss in-person vs. email vs. telephone tips.

  • Examine preparation and overall delivery/presence.

  • Evaluate awareness and authenticity.

  • Review the power of credibility, including reputation and internal knowledge.

    Leah Lee has more than 9 years of experience in the professional development field and has worked for global law firms throughout her career, including Sidley Austin to now Winston & Strawn. From managing performance review processes to formal private coaching and legal training for many years, Lee has a passion for developing professionals to be the best they can be in their careers. She’s currently completing a master’s degree in Organizational Leadership/Human Resource Management at Villanova University.

 

This Program is worth one hour of credit in:

CLM App Management Category : Communication Skills

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

 

Formats Available: Webinar + Archive
Original Seminar Date: March 15, 2017
MORE INFOMORE INFO Communicating with Impact - Women in the Workplace
Collapse Survival and Best Practices for a Personal Injury Plaintiff  Firm

Many personal injury plaintiff law firms are struggling and facing challenging times. Over the last few years, many firms have had to deal with the impact of tort reform, increased competition from other law firms doing extensive advertising, and weathering the last recession. As a result, personal injury plaintiff firms must reexamine their strategic options and refocus their firms.

Objectives:

  • Discuss general survival strategies.
  • Explain contingency fee profitability.
  • Review how to manage the pipeline and key metrics.
  • Identify ways to diversify your practice.

John W. Olmstead, MBA, PhD, is a Certified Management Consultant, author and President of Olmstead & Associates, Legal Management Consultants based in St. Louis. John has more than 47 years of experience working with law and other professional service firms. His assignments have ranged from marketing and strategic planning to other legal management engagements, including organizational change, firm governance, succession and exit planning, implementation of technology, financial management, staff development, partner compensation, and practice management.

 

This Program is worth one hour of credit in:

CLM Application Management Category - Functional Specialist: Legal Industry / Business Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: March 21, 2017
MORE INFOMORE INFO Survival and Best Practices for a Personal Injury Plaintiff  Firm
Collapse Building Revenue: Unleashing the Power of Women to Develop Business

Given increased competition and shrinking demand for services, only the firms that adopt new approaches to originating business will thrive. One promising yet rarely used strategy is to proactively support women to generate new business. Currently, female partners are credited with originations at only 50 percent of the numbers men report. Furthermore, only 16 percent of firms have two or more women on the top 10 rainmaker list. This webinar, grounded in the latest research, will help identify the strengths women bring as rainmakers, as well as the challenges they may face. With a focus on not only what to do but on how to do it, leaders will leave with actionable next steps (and a white paper documenting these) they can take to unleash the latent business generation power women can deliver.

Objectives:

  • Identify the reasons the origination gap exists.?

  • Define the benefits the firm will enjoy when the gap is closed.?

  • Review a menu of prescriptive recommendations offered. ?

  • Discuss appropriate metrics to track accountability.?

  • Apply change management principles to engage stakeholders and stage successful implementation. 

Carol Frohlinger, JD, is the President of Negotiating Women, Inc., an advisory firm committed to helping organizations to advance talented women into leadership positions and coauthor of Her Place at the Table: A Woman’s Guide to Negotiating Five Key Challenges to Leadership Success. Her current research is focused on the systemic issues that women in law firms must negotiate to succeed, particularly those related to business development.

 

This Program is worth one hour of credit in:

CLM App Management Category-Functional Specialist: Legal Industry/Business Management

CLM Recertification Credit: Yes

California MCLE Language: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: April 06, 2017
MORE INFOMORE INFO Building Revenue: Unleashing the Power of Women to Develop Business
Collapse Reimagining Your Approach to Performance Reviews

Everybody hates them and the yearly chore instills fear and loathing into the hearts of employees and managers alike. But is there a better way to carry out performance reviews? The speaker will outline how to completely reimagine each element of your review process so it is more relevant for a contemporary workplace and more valuable and less daunting for both employees and managers.

Objectives:

  • Analyze how to reimagine traditional approaches to performance reviews for the contemporary workplace.

  • Discover five key areas of the performance appraisal to focus on for redesign.

  • Demonstrate how today’s technology can go beyond automating a bad process to enabling a more dynamic process.

Edie Goldberg, PhD, is the Principal of E.L. Goldberg & Associates in Menlo Park, California. She has specialized in talent management for more than 25 years. Her practice is focused on designing HR processes to attract, engage, develop and retain employees. Goldberg has published and presented at numerous conferences on performance management, building management capability, career management, competency modeling and succession planning.

 

This Program is worth one hour of credit in:

CLM App Management Category-Functional Specialist: Human Resource Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: April 19, 2017
MORE INFOMORE INFO Reimagining Your Approach to Performance Reviews
Collapse The New Wage & Hour Compliance Requirements: Is Your Law Firm Well Positioned?

The United States Department of Labor (“DOL”) has recently expanded worker coverage under the Federal Fair Labor Standards Act (“FLSA”); extending overtime protection to almost five million white-collar workers by significantly increasing the minimum salary for exempt status employees and bringing misclassified independent contractors under the umbrella of the FLSA. In this webinar, you will learn about the most recent significant changes in federal wage and hour laws, including FLSA exemptions, independent contractor misclassification issues and joint-employment liability, as well as suggested best practices by our presenters to make sure your work force is in compliance with the applicable wage and hour laws

Learning Objectives:

  • Analyzing the new DOL regulations governing exemption classifications to determine whether your Law Firm’s currently exempt employees will continue to remain exempt from overtime;

  • Acquainting the Legal Administrator with the regulator’s most recent interpretations of when a worker will be deemed an employee rather than an independent contractor, and the ramifications for your Law Firm to the extent that workers should be misclassified;

  • A review of the circumstances under which your Law Firm may be found to be a joint employer of workers you never contemplated would be considered your employees, and your potential legal responsibility to and for those workers; and

  • Best practices for avoiding misclassification of workers, and taking affirmative steps to reclassify when warranted to ensure compliance.

Dean L. Silverberg is a Member of Epstein, Becker and Green, P.C. in the firm's New York labor and employment practice. He co-authored the Employer's Guide to Military Leave Compliance and frequently writes and lectures on a range of employment law topics. He has been a frequent speaker at ALA programs and was a speaker at the 2015 ALA Annual Conference in Nashville, TN. As Head of the firm's China Initiative, he also works closely with Chinese businesses in the U.S. in various industry sectors to ensure compliance with applicable laws and regulatory requirements. Prior to joining the firm, Silverberg was Deputy Counsel to Mayor Edward I. Koch of New York City.

Jeffrey H. Ruzal is a Member in the Employment, Labor & Workforce Management practice, in the New York office of Epstein Becker Green. He is a member of the firm's Wage and Hour group and leads the firm’s Hospitality service team. Ruzal represents clients in such diverse industries as hospitality, financial services, retail, health care, and technology. Ruzal has written numerous articles on significant wage and hour issues that have been included in, among other publications, Law360, Hospitality Law Magazine, and Luxury Hoteliers Magazine. He has also been interviewed and quoted by NPR News, Law360, SHRM.org, Club Industry, and Private Duty Insider with respect to many national and local wage and hour issues. Ruzal frequently speaks at conferences and webinars on a variety of important wage and hour topics. Prior to joining Epstein Becker Green, Ruzal served as a trial attorney at the U.S. Department of Labor, Office of the Solicitor, in New York, New York,

 

This Program is worth one hour of credit in:

CLM Application Management Category - Functional Specialist: Human Resource Management

CLM Recertification Credit: Yes

California MCLE Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: April 25, 2017
MORE INFOMORE INFO The New Wage & Hour Compliance Requirements: Is Your Law Firm Well Positioned?
Collapse Why and How to Outsource Your IT Support

Approximately 50 percent of law firms are still supporting their IT needs in-house or selectively outsourcing specific projects. IT support for both the help desk and network/server support is no longer a one-person or small department responsibility as it has become such a highly specialized field. Serious consideration should be given to outsourcing your firm’s IT to a professional company to reduce firm liability, increase cybersecurity, improve client service, increase user productivity and ensure disaster recovery. Not to mention, in most cases, there is a major cost-saving benefit ranging from 20 to 50 percent.

Objectives:

  • Examine the pros and cons of outsourcing all or part of your IT support needs.

  • Identify how to choose a provider.

  • Discuss presentations tactics to gain buy in from your executive committee.

  • Summarize strategies to reposition or exit current IT staff if the decision is made to outsource

  • Review implementation processes, including tips to make a smooth transition, training time, and management time commitment.

Jennifer Colwell, CLM, is currently the Legal Administrator for McGill, Gotsdiner, Workman & Lepp in Omaha, Nebraska. She has 12 years of management experience in the legal industry. Her niche in helping law firms maximize technology to achieve more sophisticated financial analytics and streamlined processes through unified practice management software. Colwell has consulted on practice management software implementation projects for firms throughout the United States. Additionally, she serves on ALA’s Professional Development Advisory Committee and is Vice President of the Nebraska Chapter.

 

This Program is worth one hour of credit in:

CLM App Management Category: Information Technology

CLM App Management Category-Functional Specialist: Legal Industry Business Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: May 04, 2017
MORE INFOMORE INFO Why and How to Outsource Your IT Support
Collapse Building a Culture of Employee Engagement in Government

These are tough times for the public sector. Government is under enormous pressure to maintain and improve performance, while at the same time doing more with less. One proven response to this leadership challenge is to improve the level of employee engagement. Empirical research has clearly and convincingly shown that improving employee engagement will drive higher levels of individual and organizational performance. This session will be based on Lavigna’s book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance.

Objectives:

  • Explain what employee engagement is and why it matters, particularly in government.

  • Discuss why measuring employee engagement is critically important.

  • Breakdown the results of a national benchmark survey on the levels of employee engagement in both public and private sectors.

  • Analyze what public sector organizations have done to improve — and sustain — engagement.

    Bob Lavigna, Assistant Vice Chancellor and Director of Human Resources at the University of Wisconsin, has more than 30 years of experience leading public sector HR organizations and programs. He is an elected Fellow of the National Academy of Public Administration. He was also the first HR official to be awarded a “Henry Toll Fellowship” from the Council of State Governments. Additionally, Lavigna is the author of Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance.

  • This Program is worth one hour of credit in:

  • CLM Application Management Category - Functional Specialist: Human Resource Management

  • CLM Recertification Credit: Yes
  • California MCLE: Law Practice Management
  • MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.
Formats Available: Webinar + Archive
Original Seminar Date: May 09, 2017
MORE INFOMORE INFO Building a Culture of Employee Engagement in Government
Collapse Three Ways Performance Management Is Changing in 2017

Research from the Corporate Executive Board found that the average manager spends more than 200 hours a year related to performance reviews. That’s the equivalent of 25 business days — nearly a month of work. And those managers, more often than not, consider it a waste of time. What’s more, 90 percent of HR leaders don’t even think reviews yield accurate information. So where does this leave performance management? How will it change moving forward? What can we do to lessen the waste of time and resources?

Objectives:

  • Explain the evolution of the workplace and how our needs have changed.

  • Discuss today’s performance management models.

  • Identify new ways to maximize the performance of your workforce.

Robin Schooling, SPHR, SHRM-SCP, is Vice President of Human Resources with Hollywood Casino in Baton Rouge, Louisiana, and has extensive experience in a variety of industries, including gaming, banking and health care. She’s a regular speaker at HR, recruiting and business conferences. Additionally, she writes a HR Blog and is on a mission to make organizations better by making HR better.

 

This Program is worth one hour of credit in:

CLM App Management Category-Functional Specialist: Human Resource Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: May 17, 2017
MORE INFOMORE INFO Three Ways Performance Management Is Changing in 2017
Collapse Best Practices in Using Billing and Invoicing as a Business and Client Development Tool

This webinar will help you stay up-to-date on the best practices in billing and invoicing for business and client development purposes. Most lawyers do not embrace just how important billing and invoicing is to law firm clients. Learn how to make the most of billing and invoicing, which can save lawyers and law firms significant non-billable time, and improve collection times, realization and clients’ levels of satisfaction with the law firm and its services. Attendees will gain practical and useful strategies, tools, formatting, text and other useful billing and invoicing information, which can enhance attorney-client relationships and lead to new business opportunities.

Objectives:

  • Review best practices in billing and invoicing for business and client development purposes.

  • Outline how you, the lawyers in your firm and administrative staff members can make the most of billing and invoicing for client relationship and business development.

  • Discover practical, specific and useful strategies, formatting and text options, approaches and other useful billing and invoicing tools and information.

Jennifer Petrone Dezso is a Principal with the BTI Consulting Group. She leads a team of analysts in transforming competitive and market data into actionable recommendations. Drawing on primary research and secondary data sources, Dezso develops proven best practices and reliable performance metrics to drive business growth and motivate high-powered professionals to embrace change and enhance performance. She frequently presents and leads training on market trends, driving success in the future for law firms, and implementing best practices in client relationship development.

Julie Savarino is an attorney who holds an MBA in finance and marketing. She has served in-house as one of the first professional business developers for a major accounting firm as well as a business development director for a regional law firm. Savarino designed and taught one of the first law school courses on client relations and development. With more than 28 years’ experience and results, she is an internationally recognized expert in client and business development for lawyers, law firms, professional service entities and providers.

 

This Program is worth one hour of credit in:

CLM Application Credit: Info Technology

CLM App Management Category-Functional Specialist: Legal Industry Business Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: June 01, 2017
MORE INFOMORE INFO Best Practices in Using Billing and Invoicing as a Business and Client Development Tool
Collapse Communication for the Brave, the Meek and Everyone in Between

Participants will learn two communication models — Create A Win-Win Conversation and Coaching Skills — and how to use them to have solution-focused conversations with lawyers and colleagues. The techniques help the brave gain buy in without bullying, and the meek initiate difficult conversations with aplomb. 

Objectives:

  • Discover how to shift your mindset from right vs. wrong to awareness so that no situation seems insurmountable.

  • Recognize how to hear “no” as a request for more information, and make that work for you.

  • Relate how to gain buy in more quickly and with greater ease. 

Anne Collier, JD, is a Professional Certified Coach is a catalyst for executives and lawyers stepping into power. She gives her clients a competitive edge that gets them to their goals quicker and with more ease. Her work includes leadership and team development, personal branding and refining executive presence, business development coaching, and managing daily stressors. She works with clients to change organizational culture, using an integrated approach that leverages a variety of delivery methods.

 

This Program is worth one hour of credit in:

CLM Application Credit: Communication Skills

CLM Recertification Credit: Communication/ Organizational Management

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: June 21, 2017
MORE INFOMORE INFO Communication for the Brave, the Meek and Everyone in Between
Collapse A Profession on Notice: The Ethical and Liability Case for Why Law Firms Must Get Serious About Substance Abuse

Recently, the Journal of Addiction Medicine published a groundbreaking study by Hazelden Betty Ford and the American Bar Association Commission on Lawyer Assistance Programs titled, “The Prevalence of Substance Use and Other Mental Health Concerns among American Attorneys.” Although it had been commonly presumed that the legal profession had a heightened rate of these problems, nobody expected the numbers — reported by only active, practicing attorneys — to rise to the level that they did. The study clearly revealed a full-blown crisis that cannot be ignored. This program will outline the enhanced ethical and legal problems which loom, but, more importantly, suggest 10 specific strategies which firms and administrators can employ immediately to address this issue. These strategies should be of increased relevance for any legal managers, both in respect to their own personal issues as well as their role in formulating and executing pro-active planning to prevent and reduce impairment within the firm. 

Objectives:

  • Review the findings of the study, emphasizing the number of actively impaired attorneys.

  • Explain the increased ethical problems the firm is likely to encounter if it does not address the issues raised in the study.

  • Describe the heightened legal liability the firm will face if a protocol is not established for identifying, confronting and assisting with substance abuse problems.

  • Discuss 10 specific strategies to initiate now to avoid ethical and legal consequences and to promote a culture of prevention, wellness and support.

Link Christin is the Executive Director of the Legal Professionals Program at Caron Treatment Centers.  He is the former Chief Executive Officer of Heightened Performance LLC, a behavioral health consulting firm. After decades of practice as an attorney followed by a second career of treating impaired attorneys in a residential setting, he founded Heightened Performance in order to bring his experience to the law firm and lawyer, the corporation and the law school. Prior to creating Heightened Performance, he founded and directed the Hazelden Legal Professionals Program, the first track of its kind at a major treatment center. 

 

This Program is worth one hour of credit in:

CLM Application Management Category - Functional Specialist: Human Resource Management

CLM Recertification Credit: Yes - Substance Abuse

California MCLE Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: July 06, 2017
MORE INFOMORE INFO A Profession on Notice: The Ethical and Liability Case for Why Law Firms Must Get Serious About Substance Abuse
Collapse Better Self-Management Through Type

Participants will take TypeCoach online and at no charge to learn about their own Type and the Types of others. Unlike the standard CPP version of assessing Type, TypeCoach teaches learners about Type and gives them access to tools for better self-management after the webinar.

Objectives:

  • Discover how to use knowledge of one’s own Type to be more effective and less stressed.

  • Examine concrete Type-specific strategies for reducing stress and self-managing more effectively.

  • Identify ways to build stress- and self-management into daily routines. 

Anne Collier, JD, is a Professional Certified Coach is a catalyst for executives and lawyers stepping into power. She gives her clients a competitive edge that gets them to their goals quicker and with more ease. Her work includes leadership and team development, personal branding and refining executive presence, business development coaching, and managing daily stressors. She works with clients to change organizational culture, using an integrated approach that leverages a variety of delivery methods.

 

This Program is worth one hour of credit in:

CLM Application Credit: Self-Management

CLM Recertification Credit: Communication/ Organizational Management

CLM App Credit for Functional Specialists: Communication/ Organizational Management

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: July 19, 2017
MORE INFOMORE INFO Better Self-Management Through Type
Collapse Tips for Building Effective Programs and Relationships at the Firm

You will learn the fundamentals of developing successful in-house programs and best practices for handling increasing demands as your training curriculum grows. You can leverage the members of your firm in choosing training topics and then evaluate the training to ensure that your objectives have been met.

Objectives:

  • Examine how to get input from lawyers and other departments.

  • Illustrate how questionnaires and surveys can be used to enhance learning.

  • Compare effective forms of communication.

  • Identify ways to collaborate with internal and external clients.

Leah Lee has more than 9 years of experience in the professional development field and has worked for global law firms throughout her career, including Sidley Austin to now Winston & Strawn. From managing performance review processes to formal private coaching and legal training for many years, Lee has a passion for developing professionals to be the best they can be in their careers. She’s currently completing a master’s degree in Organizational Leadership/Human Resource Management at Villanova University.

 

This Program is worth one hour of credit in:

CLM App Management Category : Communication Skills

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: August 03, 2017
MORE INFOMORE INFO Tips for Building Effective Programs and Relationships at the Firm
Collapse Attorney and Matter Profitability

Large firm principal administrators face unique challenges in day-to-day work, and you play an important role in elevating your organizations to new heights. By attending this webinar you will learn to calculate profitability by analyzing education strategies for attorneys that will improve results.

Learning Objectives:

  • Calculate individual attorney profitability both from the working and originating attorney dimensions, including cost allocation methods to address the highly compensated attorney.

  • Analyze the data and strategies for educating attorneys on how to improve results.

  • Calculate matter profitability using actual, standard and team billable hours and the impact on cost allocations.

  • Analyze the data to identify changes that could positively impact the billing partner, the practice group and the firm.

Charles O’Donnell is the Chief Operating Officer of Duane Morris LLP. He is responsible for the management and direction of all administrative and business areas of the firm. He is active in ALA and served in various capacities of the Philadelphia Chapter of ALA, including President from 1992 to 1993.

 

This Program is worth one hour of credit in:

CLM App Management Category-Functional Specialist: Financial Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: August 16, 2017
MORE INFOMORE INFO Attorney and Matter Profitability
Collapse eMod Patent Center Update

During this eMod Patent Center Update, key members from the USPTO will share updates with the development of Patent Center, which will replace EFS-Web and PAIR. Additionally, we’ll discuss progress from the eMod Text Pilot Program, and information regarding the Patent Center Beta Program.

Objectives:

  • Discuss key information about Patent Center and its impact to current EFS-Web and PAIR users.

  • Review the eMod Text Pilot Program and its overall impact to the new Patent Center tool.

  • Describe the Patent Center Beta Program and how to participate.

Richard Fernandez is an eMod Project Manager at the United States Patent and Trademark Office. As the eMod Project Manager, he oversees the development of the new tool to replace EFS-Web and PAIR. He has extensive experience working with the Patent Electronic Business Center, and currently serves as the Manager of the entire call center. He also worked as a program analyst for EFS-Web, and provided support for PAIR.

Lisa Tran is a Communications Manager for eCommerce at the United States Patent and Trademark Office. Currently, she is primarily responsible for communicating with stakeholders and gathering feedback for the eMod project. She also supports the EFS-Web and PAIR team. Prior to working with eCommerce, she worked in several different business units within Patents, including the technology centers, information management and business planning.

 

This Program is worth one hour of credit in:

CLM Application Management Category - Functional Specialist: Legal Industry Business Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: August 22, 2017
MORE INFOMORE INFO eMod Patent Center Update
Collapse Finding the Balance between Technology and Real Estate

Technology continues to evolve the practice of law, but many firms do not consider how these advances also affect their portfolio and space planning requirements. In today’s competitive marketplace, law firms must consider how to reconcile the need to stay technologically nimble while planning for their real estate needs many years down the line. Join this webinar to learn how to bring together your firm’s technology and real estate needs.

Objectives:

  • Identify the steps to developing a technology and real estate plan for your firm.

  • Examine tactics used by law firms to integrate technology into their real estate strategy.

  • Breakdown the best resource allocation for your technology needs and how these costs affect your real estate.

Jim Britt is a Senior Director for HBR Consulting and has more than 25 years’ experience in technology consulting, business development, and law firm management. Prior to joining HBR, he was the Managing Director at eSentio Technologies. He’s also held senior positions at several major law firms. Britt is a regular speaker on a broad range of topics including business continuity, IT Infrastructure design and planning, security, risk management, and strategic technology planning.

Mitch Wickland is the Chief Information Officer, Occupier Services, at Cushman & Wakefield managing a team of technology experts in developing solutions, implementing and supporting client needs. For nearly 20 years, Wickland has focused on helping real estate organizations become better businesses by practically applying the right technologies.

 

This Program is worth one hour of credit in:

 CLM Application Credit: Information Technology

CLM Application Management Category - Functional Specialist: Operations Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: September 07, 2017
MORE INFOMORE INFO Finding the Balance between Technology and Real Estate
Collapse The Mindful Law Office: Strategies for Reducing Attorney Stress and Improving Productivity

Mindfulness is a hot topic in the legal profession, and much has been said about its effectiveness in reducing stress and improving productivity. As mindfulness becomes more familiar, it is time to shift the conversation from “why?” to “how?” This workshop will begin with the scientific evidence for the benefits of mindfulness, but it will focus on hands-on implementation. Attendees will learn basic mindfulness practices they can share with their attorneys. Of equal importance, they will learn strategies for creating a supportive space for these practices and helping attorneys integrate mindfulness into their workday.

Objectives:

  • Discuss the value of mindfulness with concrete scientific evidence.

  • Identify ways to share with their attorney’s basic mindfulness practices suitable for a variety of issues attorneys commonly face.

  • Develop strategies and structures for supporting lawyers who wish to integrate mindfulness into their work.

Jon Krop is a lawyer, mindfulness teacher and founder of Mindfulness for Lawyers. He has taught mindfulness to partners and associates at Chadbourne & Parke, Dentons, DLA Piper, Finnegan Henderson, Foley Hoag, Foley & Lardner, Nixon Peabody, Sidley Austin, and Sullivan & Cromwell. Krop teaches a mindfulness workshop every semester at Harvard Law School. He has also taught at Brooklyn Law School, GW Law, New York University and General Electric.
 

This Program is worth one hour of credit in:

CLM Application Credit: Self-Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: September 20, 2017
MORE INFOMORE INFO The Mindful Law Office: Strategies for Reducing Attorney Stress and Improving Productivity
Collapse Communication Strategies for Building Trust in the Workplace

Trust is essential across all levels in organizations, yet it can be extremely difficult to obtain. Most managers and employees agree that trust enhances team synergy and reduces overall on-the-job stress. However, one of the main reasons that employees feel dissatisfied in their jobs is lack of trust in the relationships with their managers and colleagues. Building trusting relationships requires practice and effort. Join this webinar to focus on the key areas of building and breaking trust in the workplace, as well as various strategies that managers can implement to create and maintain productive employee relationships and team satisfaction.

Objectives:

•    Determine the elements of trusting relationships

•    Define key factors that break trust at all levels in the organization

•    Practice strategies that can help promote team synergy and foster productive relationships

•    Explore tactics that can create trust early in new employee relationships

Sabrina Franconeri, D.Sc. has 15 years of professional development and education experience, and has spent a decade in the legal field. She has significant experience in staff and attorney development, particularly in the area of competency-based training curriculum creation and implementation.  She has done extensive research on generational differences with regard to legal professional development and has spoken on this topic at several conferences. Dr. Franconeri serves as the Professional Development Manager at Sterne Kessler Goldstein Fox in Washington, D.C. and spent the earlier part of her legal career at Reed Smith, LLP in Pittsburgh, PA. She is also a member of the Professional Development Consortium.

 

This Program is worth one hour of credit in:

CLM App Management Category: Communication Skills

CLM App Management Category-Functional Specialist: Communication/ Organizational Management

CLM Recertification Credit:  Yes

California MCLE Language: Law Practice Management

MCLE/Other States: Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: October 05, 2017
MORE INFOMORE INFO Communication Strategies for Building Trust in the Workplace
Collapse Five Principles of Productive Email

A badly written email can mean the end of a long client relationship. Emails reflect on the credibility, professionalism and quality of the entire firm. Excessive email use causes drastic declines in productivity as people continually interrupt concentrated work to check and send email. This webinar covers five principles of productive email, which is excerpted from Worktalk’s two-hour Ten Principles program. In this session, people learn to use email to enhance rather than undermine relationships, to escape the tyranny of constantly checking and sending email, and to make a professional impression with every email. As a result, they get more done and generate more productive responses to their emails. In addition, training people in email principles reduces the risk that they will get into legal trouble because of ill-considered emails.

Objectives:

  • Identify the purpose, analyze the reader and state the main point of an upcoming email.

  • Recognize how to write a powerful subject line for an upcoming email.

  • Discuss three strategies to make you more productive at using email.

Elizabeth Danziger is the Founder of Worktalk Communications Consulting, which enables people to achieve success through better writing. With 28 years of experience, Danziger has trained businesspeople from throughout the United States and has worked with executives from many major corporations. She has authored four books, the most recent of which is Get to the Point!

 

This Program is worth one hour of credit in:

CLM Application Credit: WRITING SKILLS

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

 

Formats Available: Webinar + Archive
Original Seminar Date: October 18, 2017
MORE INFOMORE INFO Five Principles of Productive Email
Collapse Workplace Violence: How to Keep Your Organization Safe

It is an unfortunate fact that, on average, not a week goes by without news media coverage of the latest workplace homicide. Many believe that the acts of violence in the workplace are random and unpredictable, when in reality, many cases are completely preventable. This presentation provides large and small employers with the tools they need to prevent workplace violence and keep their business safe. It includes exercises and scenarios designed to prepare people for real-life situations.

 

Objectives:

  • Explain how to visually imagine a situation of workplace violence as it might occur and mentally prepare for the actions to take to keep you and others safe.

  • Identify ways to avoid hiring people who may be prone to violence.

  • Recognize the warning signs that lead to workplace violence and how to intervene when these signs exist.

  • Discuss protocols for dealing with problem employees that will be less likely to result in confrontational behavior.

  • Identify protocols for termination less likely to result in violent behavior.

 

Jeff Lanza was an FBI Special Agent for 20 years. He saw employee security issues from both sides of the equation. For four years, he was in charge of corporate security for the Kansas City region of the FBI. He later assessed and managed security issues by serving as an employee assistance specialist, helping agents and other personnel to handle job related stresses. He was also an investigator and spokesman for the FBI for most of his career.

 

This Program is worth one hour of credit in:

CLM App Management Category-Functional Specialist: Operations Management

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: November 02, 2017
MORE INFOMORE INFO Workplace Violence: How to Keep Your Organization Safe
Collapse How to Build a Budget You Can Count On

The end of the year is approaching and your managing partner or executive director has asked you to prepare the budget for the firm. Where do you start? How can you accurately predict and then control the financial results for the next year? How do you get it approved? This introductory session will answer these questions and more, as well as provide you with a working model spreadsheet in Excel.

Objectives:
• Identify the key drivers in building a budget
• Determine how to predict accurate financial results
• Devise how to control the financial results for the new year
• Discuss how to get the budget approved

Mike Palmer is a former CPA and Executive Director of Allen Matkins Leck Gamble Mallory & Natsis LLP, a California-based law firm with 200 lawyers and five offices. An ALA member since 1987 and a past president of ALA, Palmer has worked in public accounting and has held various finance and administration positions, in addition to his law firm experience of more than 29 years.

 

This Program is worth one hour of credit in:

CLM Recertification Credit –  Yes

California MCLE Language: Law Practice Management

MCLE/Other States: Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: November 15, 2017
MORE INFOMORE INFO How to Build a Budget You Can Count On
Collapse Analyze Data Quicker and Easier Than Ever Before with Excel PivotTables

Excel PivotTables have been around for more than 10 years. Yet, so few law firms utilize them effectively. Their usefulness exists for data analysis in litigation cases and financial analysis for partners. For anyone who works in Excel, PivotTables can literally save you hours of time every day. They allow you to adjust how you view data on the fly in seconds with just a few mouse clicks. Best of all, creating a PivotTable is so much easier than you might think. Once you learn how to do it, your Excel world will be changed forever. This session will demonstrate practical examples of when PivotTables are useful and the basics of how to create one.

Objectives:

  • Explain how to create a PivotTable, as well as how to convert a traditional Excel table into one.

  • Discover the potential of reporting financial and statistical data to your partners through PivotTables in real time.

  • Summarize thousands of records with a few mouse clicks.

  • Create a pivot chart that is user responsive based on predefined filters.

John Federico is an attorney and Senior Consultant with Affinity Consulting Group. Prior to joining Affinity, he practiced law for nine years, litigating personal injury cases, insurance cases and numerous appeals. Federico is also a licensed patent attorney with degrees in electrical and computer engineering. A member of the Ohio State and Columbus Bar Associations, Federico now specializes in HotDocs document assembly software and software training, including integrations with case management systems such as LawBase, Amicus Attorney, Time Matters, Actionstep and PracticeMaster.

 

This Program is worth one hour of credit in:

CLM App Management Category: Information Technology

CLM App Management Category-Functional Specialist: Operations Management

CLM Recertification Credit: Yes

California MCLE: Law Practice Management

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: December 07, 2017
MORE INFOMORE INFO Analyze Data Quicker and Easier Than Ever Before with Excel PivotTables
Collapse Difficult Decisions: When Ethics and Orders Cross

What do you do when a partner or superior gives a directive, and you have that uncomfortable feeling it’s not appropriate, or it conflicts with your personal or organizational values? What if it is flat out unethical or illegal? Do you speak up or simply do as you are told? Does everyone in your firm know who to go to, or how to handle a difficult decision, and will they act appropriately when confronted with unethical behavior? Ethical decision making is a complex process, requiring moral awareness and judgment. Join this session to get help with these difficult decisions and receive a framework for effective ethics management.

Objectives:

  • Discuss the impact of individual values and organizational culture on an ethical workplace

  • Examine unethical behavior from risk management and cost perspectives

  • Review examples of unethical behavior and describe frameworks for ethical decision making

  • Identify how to develop and communicate organizational ethics for your firm

Steve Wingert, CLM, is a 20-year veteran of law firm administration, Past President of ALA, and director of administration at Thompson Coburn LLP. A forward-thinking leader, he understands the leadership and management challenges within law firms.  Wingert holds masters’ degrees in human resources and business administration, and is currently a doctoral student in interdisciplinary leadership at Creighton University. 

 

This Program is worth one hour of credit in:

CLM Recertification Credit –Yes  ETHICS

California MCLE Language: Law Practice Management

MCLE/Other States: Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

Formats Available: Webinar + Archive
Original Seminar Date: December 20, 2017
MORE INFOMORE INFO Difficult Decisions: When Ethics and Orders Cross
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