Workforces are constantly changing. Law firms of all sizes are increasingly choosing to work with outsourcing partners to improve efficiency, cost effectiveness and quality of their client experience. Join this webinar to discuss how to select the best outsourcing services for your firm.
• Identify the benefits firms are seeing by partnering with an outsourced provider
• Determine ways to enhance your clients’ perception of your firm’s brand and reputation
• Analyze how to best navigate your firm’s options in choosing the right company to become an outsourcing partner
Join Outsourcing: Choosing the Right Company with subject expert Liz Dixon for this one-hour webinar on Wednesday, December 21, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST).
Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.
• Invite your colleagues
• Invite your staff
• Invite your ALA friends
Wednesday, December 21, 2016
Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.
CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)
CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)
CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.
This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).
The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.
How to request an HRCI and/or SHRM certificate:
- If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.
California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.
MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.
Liz Dixon, Head of Sales at specialist call answering service, Moneypenny, has more than 15 years of experience in developing large-scale sales, marketing and training programs for high profile international businesses. She is passionate about working with companies of all shapes and sizes to help increase their revenue and streamline operations – either by supporting their reception function on an overflow or on a fully outsourced basis. Dedicated to providing legal firms with tailored solutions, she is committed to delivering excellent client experience and business efficiency.