2016 ALA Webinar Center

Train your whole office with no travel expense or time away from the office. All you need is a computer with internet access and you can join in on the webinar. You can watch the presentation, submit questions, and participate in audience polls. Just add a projector for groups. Dial in to a toll free number to listen to the audio with the ability to ask questions live. The login information is sent out several days prior to the event. Participate alone or with colleagues. Testing of your computer connection prior to the event is suggested and instructions will be provided with the login information. Free technical support is available.

Coupon Bundle for any ALA 2016 Webinar or Download
Save on individual purchases by purchasing a bundle of five (5) coupons for $499, ten (10) coupons for $899, or unlimited access to all 2016 webinars for $1,999 (ALA member price). Each coupon is valid a one-hour program -- live or archived.  Depending on the programs selected, you can save more than $150 over the individual purchase price. Coupons must be used by December 2016.

Upcoming Live Webinars
Collapse Implementing Value Pricing in Your Firm

Understanding how people make buying decisions is a key component to any successful pricing strategy. Join this webinar to get a look at behavioral economics, marketing strategy and customer psychology, and how these principles should be applied to pricing at your firm. Critically examine the conventional wisdom embodied in the old law firm business model, which states the way to success is by leveraging people and hours, or "We sell time." Learn the concepts of how consumers are influenced and become better equipped to price successfully and increase your firm's profitability.

 

Objectives:

 

  • Identify the First and Second Law of pricing and how they influence your pricing decisions
  • Determine how the anchoring and framing effects influence pricing
  • Examine what and how people buy
  • Explain the importance of price psychology and emotions

 

Join Implementing Value Pricing in Your Firm with highly regarded subject expert Ronald Baker for this one-hour webinar on Wednesday, January 20, 2016 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

 

Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

  • Invite your colleagues
  • Invite your staff 
  • Invite your ALA friends

 

Wednesday, January 20, 2016 

Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00-3:00 p.m.; Eastern 3:00 – 4:00 p.m.

 

CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

 

CLM Recertification Credit: 1 hour in the subject area of Financial Management (FM) 

 

CLM App Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.


Ronald J. Baker started his CPA career in 1984 with KPMG’s Private Business Advisory Services in San Francisco. Today, he is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally—and a radio talk-show host on the www.VoiceAmerica.com show: The Soul of Enterprise: Business in the Knowledge Economy. As a frequent speaker, writer, and educator, his work takes him around the world. He has been an instructor with the California CPA Education Foundation since 1995 and is the author of seven books, including Implementing Value Pricing: A Radical Business Model for Professional Firms. Baker has also been named Top100 Most Influential People in the accounting profession and selected as one of LinkedIn’s Influencer Bloggers.

Formats Available: On-Demand, Live Webcast
Original Seminar Date: January 20, 2016
On-Demand Release Date: Available Now

Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Implementing Value Pricing in Your Firm
    Collapse Part 1: Mapping - the Essentials of a Powerful Process Improvement Tool

    Are you under growing pressure to do more, faster for your firm? Do you want to lead initiatives that will improve the productivity and efficiency of your business and administrative teams, and increase your firm's profitability and competitiveness? If yes, you're not alone. This two-part webinar, you will be introduced to process improvement in the legal industry. Gain tools you can use immediately to improve the business and administrative processes that support a thriving, profitable and competitive law practice.

     

    Objectives:

     

    • Identify the essential Lean concepts of value and waste 
    • Define the DMAIC approach to process improvement
    • Examine the most powerful tool in your process improvement toolkit: mapping - process grids (SIPOC), high level value stream maps and detailed process maps 

     

    Join Part 1: Mapping - the Essentials of a Powerful Process Improvement Tool

    with subject experts Karen and David Skinner for this one-hour webinar on Thursday, May 5, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Thursday, May 5, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM  Application Credit: 1 hour in Self-Management Skills

     

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 Business recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Karen Dunn Skinner is Senior Attorney and Lean Practice Management Advisor. She is a Lean Six Sigma Black Belt with more than 18 years of international experience in corporate-commercial, regulatory, and education law. She is co-founder and principal at Gimbal Canada Inc., specialists in Lean practice management and continuous improvement in law firms, in-house legal departments and public sector institutions. She teaches, speaks, and writes regularly on the application of Lean in the legal profession, and facilitates projects that improve the practice and the business of law.

     

    David Skinner is a senior attorney, Lean practice management advisor, and senior management executive with more than 20 years of experience in the legal, venture capital, and biotechnology industries. He is co-founder and principal at Gimbal Canada Inc. A certified Lean Six Sigma expert, he is also a speaker, university and CLE lecturer, and process improvement facilitator who applies Lean to the practice and the business of law.

     

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: May 05, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Part 1: Mapping - the Essentials of a Powerful Process Improvement Tool
    Collapse Cloud Computing 2.0: The Next Wave of Technology for Law Firms

    By now we all know that cloud computing is here to stay, and law firms are beginning to put more than just email or back ups in the cloud; they are moving their entire networks. Join this  webinar to discuss the shift in the legal industry of placing total networks (firm data, applications, storage, email, etc.) in the cloud in comparison to the traditional onsite server and desktop computing model to which we have all been accustomed.

    Objectives:

    • Discuss how to budget for the cloud and the financial considerations
    • Identify the pros and cons of moving to the cloud and the additional equipment needed
    • Prepare a checklist of what to look for in a cloud provider, platform and datacenter  
    • Determine the scope of work and pathway to the cloud      
    •  Review cloud contracts

    Join Cloud Computing 2.0: The Next Wave of Technology for Law Firms with subject expert Ashli Lopp for this one-hour webinar on Thursday, June 2, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

    Thursday, June 2, 2016

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

    CLM  Application Credit: 1 hour in Information Technology

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Ashli Lopp is the Marketing Coordinator at WAMS, where she provides trends in the IT industry, security updates, the latest available services and hardware, and direction on how firms can best utilize technology to meet their needs. WAMS provides law firms and businesses with comprehensive, high-quality IT/computer consulting and support solutions. Lopp can be reached at alopp@wamsinc.com. For more information on WAMS, visit www.wamsinc.com.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: June 02, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Cloud Computing 2.0: The Next Wave of Technology for Law Firms
    Collapse Innovating Legal Practice through Talent Management

    How is the new, emerging workforce in law firms - multi-disciplinary, multi-generation, multi-cultural and multi-talented - shaping change in the legal profession?  Join this webinar to discuss the consequent impact on law firm leadership, management and legal service delivery. We will identify and discuss the new and emerging role of law firm intrapreneurs and how they are driving a culture of innovation in law firms that it is leading to a new type of resilience, adaptability and profitability. 

     

    Objectives:

     

    • Identify the emerging profile of the new normal law firm workforce       
    • Analyze the impact that the expectations and demands of this workforce is having on legal work places, work spaces, the nature, type and way law firms deliver legal services
    • Determine the opportunities these changes present for law firms 

     

    Join Innovating Legal Practice through Talent Management with subject expert Terri Mottershead for this one-hour webinar on Wednesday, June 15, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, June 15, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Terri Mottershead is the founding Principal of Mottershead Consulting and a contributing author to The Art and Science of Strategic Talent Management In Law Firms. Prior to establishing her own consultancy, she worked as a lawyer in private practice, as a law school academic, and in-house she lead attorney talent management functions for Am Law 100 law firms and global law firms associations on three different continents. She is a Fellow of the Australian Institute of Management, a member of the Queensland Law Society Practice Management Course Committee, a member of the Executive Committee of the Continuing Legal Education Association of Australasia and a Trusted Advisor for the U.S. Professional Development Consortium.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: June 15, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Innovating Legal Practice through Talent Management
    Collapse Working through the Bureaucratic Red Tape of Decision-Making

    The structure of government organizations and large firms can create an abundance of red tape that slows down decision-making, discourages creativity and stifles innovation. Organizations with hierarchical structures are often bound by rigid controls making them less able to respond to changing conditions in the legal environment and more apt to frustrate dedicated workers. Join this session to receive strategies and action steps to boost your power and keep things moving.

     

     

    Objectives:


    •    Identify 10 strategies to cut through bureaucracy and get into action now
    •    Determine how to get decisions made up and down the ladder
    •    Examine how to stop being slowed down by procrastinators or a stalled agenda

     

    Join Working through the Bureaucratic Red Tape of Decision-Making with subject expert Linda Hardenstein for this one-hour webinar on Tuesday, June 21, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.
    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 

     

    Tuesday, June 21, 2016

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Linda Hardenstein, MPA, is a consultant, trainer, and Professional Certified Coach who has led, implemented and managed large scale, high-visibility legal programs during her more than 25 years in the legal field. She is a strategist who knows what it takes to successfully navigate through bureaucratic government agencies, law firms, and associations to get it done.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: June 21, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Working through the Bureaucratic Red Tape of Decision-Making
    Collapse Accounts Receivable - Can I Write You a Check?

    Your firm may focus on getting a client in the door and maximizing billable hours, but what do you do when the client doesn’t pay? Law firms are home to unique revenue generating challenges. Do your clients perceive value for their legal services? Should your firm consider alternative fee arrangements? What about collection suits for payment?  Learn what practices work best in the collection process – from client intake to billing.  Explore what changes you can make to reduce bad debt, improve collections and build better client relationships.

     

    Objectives:

     

    • Assess current strengths and weaknesses in client intake procedures
    • Discuss the pros and cons of initiating collection suits for payment
    • Describe loss prevention procedures for managing accounts receivable
    • Evaluate alternative billing and fee arrangements
    • Determine collection processes that increase and affirm positive relationships

     

    Join Accounts Receivable–Can I Write You a Check? with subject expert Fred Esposito, Jr, CLM, for this one-hour webinar on Thursday, October 6, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST).

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff
    • Invite your ALA friends

     

     

    Thursday, October 6, 2016

     

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

     

    CLM Recertification Credit: 1 hour in the subject area of Financial Management (FM)

     

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Frederick J. Esposito, Jr, CLM, is the Executive Director for Rivkin Radler, LLP in Uniondale, NY. He has more than 25 years of law and accounting firm experience. He is a frequent speaker and author of articles on a wide range of topics and best practices, including billing and collections, key performance indicators, knowledge management, profitability, attorney compensation systems, alternative fee arrangements, project management and strategic planning. Fred is a past recipient of ALA’s Outstanding Volunteer of the Year Award, inducted into the National Speakers Association and named CFO of the Year by Long Island Business News. He is past Chair of ALA’s Certification Committee and the only CLM on Long Island.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: October 06, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Accounts Receivable - Can I Write You a Check?
    Collapse Tomorrow

    Establishing an effective information governance program can be a complex undertaking. Organizations habitually over-retain information, especially unstructured electronic information, many relying on individual employees to decide what should be kept and for how long and what should be disposed of. On the opposite end of the spectrum, a minority of organizations have tried centralized enterprise content management systems and have found them to be difficult to use. The result is huge amounts of data end up on employee workstations, on removable media, in cloud accounts or on rogue SharePoint sites and are used as "data dumps" with or no records management or IT supervision. Join this webinar to discuss a better way to use and manage information and lower the cost of storage as well as decrease the risk associated with eDiscovery.

     

    Objectives:

     

    • Identify how having a law firm information governance strategy is necessary to growing information management challenges within the legal industry
    • Examine how by understanding an organization's data lifecycle will improve information governance, regulatory compliance and eDiscovery response
    • Analyze how to manage the costs and risk associated with information governance 

     

    Join Tomorrow's Information Governance - Understanding the Lifecycle of Information with subject expert, Bill Tolson, for this one-hour webinar on Wednesday, October, 19, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, October, 19, 2016 

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Bill Tolson is a Director of Product Marketing at Actiance Inc. He has more than 20 years of experience in the information governance, archiving and eDiscovery markets. Tolson has held senior management positions in several high tech multinational organizations including Hewlett-Packard, StorageTek, Iron Mountain and Autonomy as well as several high tech startups. He is a frequent speaker at legal and information governance industry events and has authored numerous information governance and eDiscovery related magazine articles and is the author of two eBooks,The Know IT All’s Guide to eDiscovery and The Bartenders Guide to eDiscovery, and co-authored of two “Dummies” books, Email Archiving for Dummies and Cloud Archiving for Dummies.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: October 19, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Tomorrow
    Collapse Communication Strategies for Building Trust in the Workplace

    Communication Strategies for Building Trust in the Workplace
    Trust is essential across all levels in organizations, yet it can be extremely difficult to obtain. Most managers and employees agree that trust enhances team synergy and reduces overall on-the-job stress. However, one of the main reasons that employees feel dissatisfied in their jobs is lack of trust in the relationships with their managers and colleagues. Building trusting relationships requires practice and effort. Join this webinar to focus on the key areas of building and breaking trust in the workplace, as well as various strategies that managers can implement to create and maintain productive employee relationships and team satisfaction.

     

    Objectives


    •    Determine the elements of trusting relationships 
    •    Define key factors that break trust at all levels in the organization
    •    Practice strategies that can help promote team synergy and foster productive relationships
    •    Explore tactics that can create trust early in new employee relationships

     

    Join Communication Strategies for Building Trust in the Workplace with subject expert Dr. Sabrina Franconeri for this one-hour webinar on Thursday, November 3, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 

     

    Thursday, November 3, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Communication Skills

     

    CLM Recertification Credit: 1 hour in the subject area of Communication/ Organizational Management (CM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication/ Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Sabrina Franconeri, D.Sc. has 15 years of professional development and education experience, and has spent a decade in the legal field. She has significant experience in staff and attorney development, particularly in the area of competency-based training curriculum creation and implementation.  She has done extensive research on generational differences with regard to legal professional development and has spoken on this topic at several conferences. Dr. Franconeri serves as the Professional Development Manager at Sterne Kessler Goldstein Fox in Washington, D.C. and spent the earlier part of her legal career at Reed Smith, LLP in Pittsburgh, PA. She is also a member of the Professional Development Consortium.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: November 03, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Communication Strategies for Building Trust in the Workplace
    Collapse HR Checklists:  Essential in Riding the Firm and Employee Life Cycles

    HR checklists are essential in managing a company’s life cycle: from start-up, growth, maturity and decline to ensuring that a new attorney or employee will be welcomed on their first day of employment as if we knew they were coming weeks ago. HR Checklists are vital tools for the administrator and HR professionals in preparing tasks for organizational change and ensuring a positive experience for the newly hired employee, through the employee and firm life cycles. 
    Join this webinar to ensure no detail is missing in creating a positive experience for the newly hired individual and keeping the individual engaged throughout his/her professional growth and success as a contributing employee.  

     

    Objectives:


    •    Determine a checklist for the interviewing and selection process
    •    Identify a checklist of the orientation and onboarding
    •    Examine checklists for leaves of absence, year-end, and end of employment  

     

    Join HR Checklists: Essential in Riding the Firm and Employee Life Cycles
    with subject expert Linda Soileau for this one-hour webinar on Wednesday, November 16, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 
     

     

    Wednesday, November 16, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Linda Soileau, SHRM-SCP  joined Adams and Reese in 2001 as an HR Manager in the New Orleans, Louisiana office. She was hired as part of a five-year succession plan to replace the Director of Human Resources at the time, who decided to retire a year and half into the 5 year plan. She assumed the role of Director of Human Resources in January 2003 at the time the firm merged and added to their already six offices in the Southeast and Gulf Coast areas. They now have 16 locations and are a 300 attorney firm. Linda is directly involved with aligning her department with the strategic plan and organizational development of Adams and Reese in managing human resources, benefits and managing office managers at each location for consistency and cohesiveness of policies and procedures under the operation of the regional law firm. In 2013, she was honored as a New Orleans CityBusiness “Woman of the Year.”

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: November 16, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO HR Checklists:  Essential in Riding the Firm and Employee Life Cycles
    Collapse Cyber Liability Insurance - What You Need to Know

    Every day the news has another story about a cyber-business breach. Law firms are often described as the weakest link in the business chain and have been warned by the FBI that law firms are now officially on the target list for international and domestic hackers. Join this webinar to hear how the latest cyber liability insurance policies can protect your firm.

     

    Objectives:


    •    Identify how you can analyze your firms risk profile and determine the practice areas most risky and require your immediate attention
    •    Examine how firms have been attacked and hear best practices that you can implement in your firm
    •    Determine the key coverage minimums that you must include in your policies and what’s critical and what’s a waste of money

     

    Join Cyber Liability Insurance - What You Need to Know with subject expert Uri Gutfreund for this one-hour webinar on Thursday, December 1, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 

     

    Thursday, December 1, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Information Technology

     

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Uri Gutfreund, National Law Firm Practice Leader at Risk Strategies Company, helps law firms navigate through the complexities of liability and health insurance policies. As a Registered Professional Liability Underwriter, he is a frequent speaker and writer on insurance and risk management issues for law firms. He is also the founder of The Managing Partner Round Table™, The Legal Resource Group, and a faculty member of Lawline.com. He is known nationally as The Law Firm Insurance Guru.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: December 01, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Cyber Liability Insurance - What You Need to Know
    Collapse Outsourcing: Choosing the Right Company

    Workforces are constantly changing. Law firms of all sizes are increasingly choosing to work with outsourcing partners to improve efficiency, cost effectiveness and quality of their client experience. Join this webinar to discuss how to select the best outsourcing services for your firm. 

     

    Objectives:


    •    Identify the benefits firms are seeing by partnering with an outsourced provider
    •    Determine ways to enhance your clients’ perception of your firm’s brand and reputation
    •    Analyze how to best navigate your firm’s options in choosing the right company to become an outsourcing partner

     

    Join Outsourcing: Choosing the Right Company with subject expert Liz Dixon for this one-hour webinar on Wednesday, December 21, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 
     

    Wednesday, December 21, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Liz Dixon, Head of Sales at specialist call answering service, Moneypenny, has more than 15 years of experience in developing large-scale sales, marketing and training programs for high profile international businesses. She is passionate about working with companies of all shapes and sizes to help increase their revenue and streamline operations – either by supporting their reception function on an overflow or on a fully outsourced basis. Dedicated to providing legal firms with tailored solutions, she is committed to delivering excellent client experience and business efficiency.

    Formats Available: On Demand, Webinar + Archive
    Original Seminar Date: December 21, 2016

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Outsourcing: Choosing the Right Company
    On-Demand Webinars
    Collapse Top Tips for Legal Hold Preservation

    Do your existing practices need to be revamped? Crafting a successful legal hold entails more than hitting "send" on a "don't delete" message. You have to grasp the issues, sources, systems, forms and fragility of electronically-stored information, and it helps to know human nature. Join E-discovery expert, Craig Ball, and learn the essential elements of preservation for litigation and practical tips for scoping, communicating and defending a cost-effective legal hold. 

     

    Objectives:

     

    • Examine the preferred practices in creating a defensible legal hold  
    • Determine the U.S. civil procedure and common law requirements of the preservation of ESI 
    • Identify the action to take when the duty to preserve attaches  
    • Explain how to ensure safe outcomes that flow from less-burdensome and -costly preservation strategies

     

    Join Top Tips for Legal Hold Preservation with subject expert Craig Ball for this one-hour webinar on Thursday, January 7, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends 

     

    Thursday, January 7, 2016


    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Craig Ball is a trial lawyer, computer forensic examiner, law professor and noted authority on electronic evidence. He has served as the Special Master and testifying expert in computer forensics and electronic discovery in some of the most challenging and celebrated cases in the U.S. He also teaches ‘Electronic Discovery and Digital Evidence’ at the University of Texas School of Law. For nine years, Ball penned the award-winning Ball in Your Court column on electronic discovery for American Lawyer Media and now writes for several national news outlets.

    Formats Available: On-Demand, Live Webcast
    Original Seminar Date: January 07, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Top Tips for Legal Hold Preservation
    Collapse Implementing Value Pricing in Your Firm

    Understanding how people make buying decisions is a key component to any successful pricing strategy. Join this webinar to get a look at behavioral economics, marketing strategy and customer psychology, and how these principles should be applied to pricing at your firm. Critically examine the conventional wisdom embodied in the old law firm business model, which states the way to success is by leveraging people and hours, or "We sell time." Learn the concepts of how consumers are influenced and become better equipped to price successfully and increase your firm's profitability.

     

    Objectives:

     

    • Identify the First and Second Law of pricing and how they influence your pricing decisions
    • Determine how the anchoring and framing effects influence pricing
    • Examine what and how people buy
    • Explain the importance of price psychology and emotions

     

    Join Implementing Value Pricing in Your Firm with highly regarded subject expert Ronald Baker for this one-hour webinar on Wednesday, January 20, 2016 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, January 20, 2016 

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00-3:00 p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Financial Management (FM) 

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.


    Ronald J. Baker started his CPA career in 1984 with KPMG’s Private Business Advisory Services in San Francisco. Today, he is the founder of VeraSage Institute—the leading think tank dedicated to educating professionals internationally—and a radio talk-show host on the www.VoiceAmerica.com show: The Soul of Enterprise: Business in the Knowledge Economy. As a frequent speaker, writer, and educator, his work takes him around the world. He has been an instructor with the California CPA Education Foundation since 1995 and is the author of seven books, including Implementing Value Pricing: A Radical Business Model for Professional Firms. Baker has also been named Top100 Most Influential People in the accounting profession and selected as one of LinkedIn’s Influencer Bloggers.

    Formats Available: On-Demand, Live Webcast
    Original Seminar Date: January 20, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Implementing Value Pricing in Your Firm
    Collapse Legal Process Improvement

    Legal departments routinely experience increased workload expectations despite already constrained resources stretched too thin. This presents an unsustainable model for legal departments. As a result, in-house lawyers must make trade-offs on client requests, often deprioritizing meeting deadlines and quick turnaround in favor of quality work product. This creates "business drag" decrease in business value or profitability due to legal work arriving too late to provide any real value. Join this webinar to get step-by-step instructions for improving legal department processes through systematic identification of legal department workflow inefficiencies; prioritization of process improvements that solve true drivers of inefficiency and benefit the company; and low-effort, high-impact elimination of process inefficiencies.

     

    Objectives:

     

    • Conduct and review responses for the Anatomy of a World-Class Legal Operations Function
    • Review decision factors in determining what work Legal does
    • Examine different approaches to evaluating processes
    • Demonstrate identification and elimination of process inefficiencies
    • Examine MassMutual's experiences with applying lean principles

     

    Join Legal Process Improvement with subject expert Aaron Kotok, JD for this one-hour webinar on Tuesday, February 2, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Tuesday, February 2, 2016
    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI).

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Speaker: Aaron Kotok, JD, is a practice leader at CEB, where he helps general counsel, heads of legal operations, heads of litigation, and other senior executives navigate their daily legal department and management challenges. CEB's position at the center of a network of more than a thousand senior legal and risk management executives has provided him with a bird's-eye view of the challenges and successes of leading legal departments at the world’s best companies. Prior to joining CEB, Kotok was a vice president at Gerson Lehrman Group, where he worked closely with managing partners, lawyers and chief marketing officers at many of North America’s largest law firms to connect them with cutting-edge subject-matter expertise.  Previously, Aaron was an associate in the real estate transactions practice at Venable LLP in Washington, DC.

    Formats Available: On-Demand, Live Webcast
    Original Seminar Date: February 02, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Legal Process Improvement
    Collapse Trimming the Fat

    Being able to clearly and succinctly describe your vision or what you want done is one mark of an effective leader. Verbose writers create a confused (at best) or adversarial (at worst) audience through their long-winded writing. No one should have to read a sentence more than once, and this seminar will show you how to shed those words and make your writing concise by trimming the fat from your sentences. The result: lean and muscular ideas.

     

    Objectives:

     

    • Discuss why brevity is best  
    • Identify how to delete radio static, ineffective intensifiers and obvious inferences
    • Describe how to change your negatives to affirmatives 
    • Explain how to minimize adverbs, adjectives and prepositional phrases
    • Summarize how to diagnose and fix abstract writing
    • Determine how to avoid redundancies 

     

    Join Trimming the Fat with subject expert Dr. Ben Opipari for this one-hour webinar on Thursday, February 4, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

     

    Thursday, February 4, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM  Application Credit: 1 hour in Writing Skills

     

    CLM Recertification Credit: 1 hour in the subject area of Communication/
    Organizational Management (CM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication/Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Ben Opipari is the founder of Persuasive Matters, where he delivers writing seminars and coaching to law firms around the world to help them perfect the art of clear and direct writing.  From 2006 to 2011 Ben was the writing instructor at Howrey LLP, a worldwide litigation firm.  There, he developed and implemented a writing curriculum for the firm’s 700 attorneys through seminars and coaching. Before coming to Howrey, he was the director of the writing center at Colgate University, where he taught in the Department of Writing and Rhetoric and trained students and faculty to be writing coaches.  Ben holds a Master of Arts in Teaching from American University and a Ph.D. in English Language and Literature from The Catholic University of America.  He remains active as a writer, publishing in both the legal writing field and his doctorate field.  He is also a contributor to the health and music sections of the Washington Post. 

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: February 04, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit, 1 hour CLMSM Application Credit

  • MORE INFOMORE INFO Trimming the Fat
    Collapse Expansion Strategies to Grow Your Firm

    In an increasingly competitive environment, law firm leaders continue to explore strategies that will allow them to increase the depth and breadth of their practices and ensure their stability and legacy. Join this webinar to take a closer look at three expansion strategies -- firm mergers, practice group acquisition and lateral hires – and the homework that must be done in considering each strategy. We will discuss the role of due diligence, preparation of a business model, the role of benefits, and the potential of cultural disruption in expanding and growing your firm. 

     

    Objectives:

     
    •    Review structural options as a strategy to expand a firm
    •    Examine necessary steps to take for the analysis of each strategy
    •    Analyze impact of a successful or non-successful merger/ hire 

     

    Join Expansion Strategies to Grow Your Firm with subject expert John Fitzgerald, CPA, for this one-hour webinar on Wednesday, February 17, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 


    Wednesday, February 17, 2016

     
    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    John Fitzgerald, CPA, audit partner, member of the Executive Committee, and Chair of Law Firm Services at Berdon LLP, has been with the firm since 1991. Fitzgerald is one of the firm’s key advisors to law practices and also works with closely held businesses in the real estate, hospitality, distribution, and manufacturing sectors. He consults on maximizing opportunities in purchases, sales, and acquisitions; obtaining financing and refinancing; preserving and transferring wealth; and on improving operations. Fitzgerald is also active in the firm’s education committee, training younger professionals and staff in essential audit and professional development skills.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: February 17, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Expansion Strategies to Grow Your Firm
    Collapse Leveraging the Power of Employee Engagement in Government

    This is not an easy time to be working in the public sector. Heated budget battles and rhetoric about the size, function, scope, and effectiveness of government have generated criticism not just of government but also of the public servants who deliver government services. One proven response to maintaining government effectiveness in this difficult environment is to improve the level of employee engagement. Research has clearly and convincingly shown that improving employee engagement will drive higher levels of organizational performance, reduce turnover and yield other important workforce benefits. This webinar will focus on empirically-proven approaches to improve employee engagement in government jurisdictions and agencies.

     

    Objectives:

     

    • Identify what employee engagement is and why it matters - particularly in government
    • Determine why measuring engagement is important, how to measure it, and how to act on the results 
    • Examine the key drivers of employee engagement and the role of HR in improving employee engagement
    • Evaluate what public sector organizations have done to improve - and sustain - high levels of engagement
    • Analyze how to get started on the road to improved employee engagement

     

    Join Leveraging the Power of Employee Engagement in Government with subject expert Bob Lavigna, for this one-hour webinar on Tuesday, February 23, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Tuesday, February 23, 2016

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Bob Lavigna, Assistant Vice Chancellor and Director of Human Resources at the University of Wisconsin, has more than 30 years of experience leading public sector HR organizations and programs. He is an elected Fellow of the National Academy of Public Administration. His individual awards and honors also include “Public Official of the Year” by Governing magazine, the IPMA-HR “Stockberger” and “Honorary Life Membership” awards, and the “Rooney Leadership Award” from NASPE. He was also the first HR official to be awarded a “Henry Toll Fellowship” from the Council of State Governments. Lavigna is also the author of Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance.

     

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: February 23, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Leveraging the Power of Employee Engagement in Government
    Collapse Five Employment Law Issues that Should Keep Every Law Firm Administrator Awake at Night and What to Do About Them

    Some of the most perplexing and complicated human resource problems facing law firm administrators are also those that tend to recur.  This webinar will deal with five of the most problematic issues: Wage and Hour Compliance; Internships; Contract Lawyers; Impaired Lawyers and Staff and Hostile Work Atmosphere (Aren't all law firms "hostile" workplaces?).

     

    Objectives:

     

    • Determine how the most recurring five management problems arise in law firms
    • Identify the laws and regulations which impact these five problems
    • Develop strategies for managing problems designed to prevent legal problems arising from these five issues

     

    Join Five Employment Law Issues that Should Keep Every Law Firm Administrator Awake at Night and What to Do About Them with highly regarded subject expert Larry S. Perlman, for this one-hour webinar on Thursday March 3, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST).

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Thursday, March 3, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Human Resources Management
      

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Larry S. Perlman is a labor and employment attorney lawyer with Foley & Lardner LLP in its Miami, Florida office. Dr. Perlman advises employers on a wide array of personnel-related matters involving compliance with federal and state labor and employment laws. Dr. Perlman's practice also involves assisting employers with a variety of day-to-day human resource issues, such as employee discipline, employee leave, wage and hour questions, and disability accommodation.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: March 03, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Five Employment Law Issues that Should Keep Every Law Firm Administrator Awake at Night and What to Do About Them
    Collapse Outsmart Your Stressors!

    Your responsibilities require you to be at the top of your game every day. Become more effective and less stressed while impressing colleagues with your ability to remain effective and calm as you successfully surmount even the most challenging situations and pressures. Learn to manage your stress, relieve the pressure it brings, and regain control.

     

    Objectives:

     

    • Employ self-management skills more effectively by following the three-step process of identify, anticipate and strategize
    • Prepare so that your own defensiveness doesn’t derail your success
    • Use communication techniques that diffuse rather than inflame situations.  

     

    Join Outsmart Your Stressors! with subject expert Anne Collier for this one-hour webinar on Wednesday, March 16, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends 

     

    Wednesday, March 16, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Self-Management Skills

     

    CLM Recertification Credit: 1 hour in the subject area of Communication and Organizational Management (CM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Anne Collier is a catalyst for executives stepping into power. She empowers others to create a fulfilling life; she gives clients a competitive edge that gets them to their goals quicker and with more ease. Her work guides clients to discover a fresh perspective through proven assessment tools such as the MBTI. Collier is a published author currently venturing into eLearning to maximize impact. She is a Professional Certified Coach and earned her JD from the University of Michigan Law School.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: March 16, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Outsmart Your Stressors!
    Collapse The Generally Accepted Recordkeeping Principles

    It has not always been easy to describe what good recordkeeping looks like. Yet, this question gains in importance as regulators, shareholders, and customers are increasingly concerned about the business practices of organizations. The Generally Accepted Recordkeeping Principles developed by ARMA International members form the basis upon which every effective records program is built and are the yardstick by which any recordkeeping program is measured. 
    This webinar presents an overview of the ARMA International Maturity Model for Information Governance, a tool for appraising and evaluating the maturity of an organization’s recordkeeping programs that will help you manage your firm’s records. 

     

    Objectives:


    •    Describe the eight Generally Accepted Recordkeeping Principles
    •    Identify the role of the Principles maturity model in an organization’s recordkeeping system(s) 
    •    Use the maturity model to assess the recordkeeping processes in your organization

     

    Join The Generally Accepted Recordkeeping Principles with subject expert Virginia Jones for this one-hour webinar on Tuesday, April 5, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 
     

    Tuesday, April 5, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Virginia A Jones, CRM, FAI has more than 49 years of experience in records and information management (RIM). Her experience includes hands-on operations, management, writing, teaching and training in all aspects of the industry. She is the author of the AIEF studies Requirements for Personal Information Protection, Part 1: U.S. Federal Law and Part 2: U.S. State Law and has developed policies and procedures and an internal training program for compliance with Virginia state privacy laws.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: April 05, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO The Generally Accepted Recordkeeping Principles
    Collapse Managing Partner / Firm Leader Integration

    Strong relationships are central to successful leadership. Communication is nearly 70% of a leaders’ job, so understanding your Managing Partners’ communication style is critical to your success. We will be uncovering the layers of leadership required for success, starting with communication and including motivations and strengths. We will discuss how culture is impacted by the relationships at the top – executive committees, administrative teams and task forces – and take back ideas to improve your relationships, and your leadership. 

    Objectives:


    •    Identify components of strong relationships 
    •    Discuss communication and conflict management 
    •    Integrate accountability as a relationship building tool 
    •    Examine the interrelationship between culture and leadership

    Join Managing Partner / Firm Leader Integration with subject experts, Judy Hissong, CLM and Steve Wingert, CLM, for this one-hour webinar on Thursday, April 7, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 
     

    Thursday, April 7, 2016


    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Organizational Development

     

    CLM Recertification Credit: 1 hour in the subject area of Communication/ Organizational Management (CM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication/ Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Judith A. Hissong, CLM, is the President of Nesso Strategies. Nesso is the Italian word for connection, and her business is connecting the human and financial strategies of law firms. She facilitates retreats, coaches individuals and groups, and consults with legal leaders and managers to develop leadership skills. Her business is maximizing human potential for bottom line increase.  She is a frequent ALA speaker, and previously served in a variety of ALA leadership roles, including a seat on the ALA Board of Directors. Hissong has a bachelor’s degree in Accounting, and a Masters’ Degree in Sport Management, and is a Master Certified Coach through the International Coaching Federation.

     

    Steve Wingert, CLM, is a 20-year veteran of law firm administration, Past President of ALA, and a principal of Nesso Strategies. A forward-thinking leader, he understands the leadership and management challenges within law firms. He develops leadership talent, assesses needs and issues, and facilitates collaborative solutions. Wingert holds masters' degrees in human resources and business administration, and is currently a doctoral student in interdisciplinary leadership at Creighton University.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: April 07, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit, 1 hour CLMSM Application Credit

  • MORE INFOMORE INFO Managing Partner / Firm Leader Integration
    Collapse USPTO eMod Text Pilot Program

    The United States Patent and Trademark Office (USPTO) is working on eMod, the eCommerce Modernization project, an exciting new project to improve the electronic patent application process by modernizing its filing and viewing systems. During this webinar, we will share additional information about the USPTO eMod Text Pilot Program, which will start in summer 2016. We will discuss the benefits of filing in text, and what that means for the overall patent application filing and management process. 

     

    Objectives:

     

    • Examine current patent application filing and viewing process
    • Identify how to participate in the eMod Text Pilot Program 
    • Discuss how the findings from the eMod Text Pilot Program will affect the patent application filing and viewing process in the future

     

    Join USPTO eMod Text Pilot Program with subject experts Huong Esposo and Lisa Tran for this one-hour webinar on Tuesday, April 12, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends 

     

    Tuesday, April 12, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Lisa Tran is the Communications Manager for eCommerce at the United States Patent and Trademark Office. She worked in several different business units within Patents, including the technology centers, information management, and business planning.  

    Richard Fernandez is an eMod Project Manager at the United States Patent and Trademark Office. He has extensive experience working with the Patent Electronic Business Center and EFS-Web, in addition to knowledge and involvement with PAIR. 

    Elizabeth Brown is an eMod Project Manager at the United States Patent and Trademark Office. She has experience working with the eCommerce tools, including EFS-Web and PAIR, in addition to her background in working with web applications and user interfaces.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: April 12, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO USPTO eMod Text Pilot Program
    Collapse Litigation Funding: Ethical Responsibilities

    Litigation funding is becoming more common these days. Most legal consumers cannot afford the attorney's standard rate or the costs of preparing a lawsuit for trial. When a third party agrees to pay a client's legal fees or costs, tensions can arise between the lawyer's duty to the client and the third-party payer's expectations. Join this webinar to address some of the ethical questions that can arise in non-insurance, third-party payer situations. Provide practical guidance to the attorney confronted with such a situation and to suggest how the attorney can comply with his or her ethical responsibilities.  

     

    Objectives

     

    • Describe the history of litigation funding
    • Identify the rules of professional conduct that may be implicated including 1.8(f), 1.7, 5.4(c)
    • Determine the ethical concerns an attorney must evaluate when advising a client about a litigation funding transaction  

     

    Join Litigation Funding: Ethical Responsibilities with subject expert Chris Little, JD, for this one-hour webinar on April 19, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends 
       

    Tuesday, April 19, 2016

     

    Pacific 12:00 p.m. - 1:00 p.m.; Mountain 1:00 - 2:00 p.m.; Central 2:00 - 3:00p.m.; Eastern 3:00 - 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI) 

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Chris Little, JD, is a 25 year lawyer with Montgomery Little & Soran, P.C. celebrating its 50th year of practice. Little routinely lectures and publishes in the area of lawyer-s professional liability. Among numerous bar duties, he has served on the ABA LPL committee, the Colorado Bar Association's LPL committee and the DRI professional liability committee. He is a former president of the Colorado Defense Lawyer's Association, the Denver Bar Association and has served as a member in the ABA House of Delegates.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: April 19, 2016
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO Litigation Funding: Ethical Responsibilities
    Collapse Part 2: Mapping - Expanding on the Essentials of a Powerful Process Improvement Tool

    Increasingly, attorneys and legal administrators are turning to Lean and other proven business improvement methodologies to better manage workflow and deliver greater value to both internal and external clients. You can develop more productive, efficient, and effective practices without having to spend more hours at the office. Join us in Part 2 of Mapping to map the process and use it to identify improvement opportunities.

     

    Objectives:

     

    • Determine when and how to use a process map 
    • Explain how you prepare for a mapping project 
    • Identify who should participate
    • Describe what benefits you can expect 

     

    Join Part 2: Mapping - Expanding on the Essentials of a Powerful Process Improvement Tool with subject experts Karen and David Skinner for this one-hour webinar on Wednesday, May 18, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, May 18, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Self-Management Skills

     

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 Business recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Karen Dunn Skinner is Senior Attorney and Lean Practice Management Advisor. She is a Lean Six Sigma Black Belt with more than 18 years of international experience in corporate-commercial, regulatory, and education law. She is co-founder and principal at Gimbal Canada Inc., specialists in Lean practice management and continuous improvement in law firms, in-house legal departments and public sector institutions. She teaches, speaks, and writes regularly on the application of Lean in the legal profession, and facilitates projects that improve the practice and the business of law.

     

    David Skinner is a senior attorney, Lean practice management advisor, and senior management executive with more than 20 years of experience in the legal, venture capital, and biotechnology industries. He is co-founder and principal at Gimbal Canada Inc. A certified Lean Six Sigma expert, he is also a speaker, university and CLE lecturer, and process improvement facilitator who applies Lean to the practice and the business of law

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: May 18, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Part 2: Mapping - Expanding on the Essentials of a Powerful Process Improvement Tool
    Collapse Kick Up Your Internal Training: How Adults Learn

    Adults are characterized by maturity, self-confidence and autonomy and they generally are more practical, while at the same time less open-minded and receptive to change. All these traits affect their motivation, as well as their ability to learn. Join this webinar to learn ways to improve your staff's training so they walk away saying, "Wow I really learned a lot and enjoyed it, too". 

     

    Objectives:

     

    • Examine adult learning assumptions
    • Identify challenges for the adult learner
    • Determine the different modes in which people learn
    • Discuss the value of proper program evaluation

     

    Join Kick Up Your Internal Training: How Adults Learn with subject expert Dr. Sharon Meit Abrahams for this one-hour webinar on Thursday, July 7, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Thursday, July 7, 2016


    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.


    Dr. Sharon Meit Abrahams is the Director, Professional Development/Diversity & Inclusion for the international law firm, Foley & Lardner LLP.  Abrahams has more than 20 years of experience in the training and education field specializing in client relations, marketing, communication and management/leadership development training. She has also served as an adjunct professor in the doctoral program "Organizational Leadership" at Nova Southeastern University

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: July 07, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Kick Up Your Internal Training: How Adults Learn
    Collapse Budgeting Between Settlements: Avoiding the Cash Crunch

    For Personal Injury/Plaintiff firms, managing cash flow is of paramount importance. Proper budgeting, financing, and banking can keep the practice running smoothly in both the generous times as well as the lean times. What financial tips and tools can you use in order to even out your cash flow? Join this webinar to get practical advice on how to manage the finances of a personal injury/plaintiff practice and avoid the cash crunch.

     

    Objectives:

     

    • Determine budgeting techniques to effectively manage cash flow
    • Identify tools and techniques that are available to assist and guide in the area of financial management
    • Compare options for financing a practice as an integral part of practice management 

     

    Join Budgeting Between Settlements: Avoiding the Cash Crunch with subject expert Richard Gray, CPA, for this one-hour webinar on Tuesday, July 19, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Tuesday, July 19, 2016 

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Financial Management (FM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Richard Gray is a licensed Certified Public Accountant practicing in south Florida. He has more than 27 years of professional experience in public accounting, the last 19 years spent exclusively in litigation support services and valuation. He has consulted for a number of law firms in the areas of practice financial management, buy-sell agreements and cash flow analysis and has advised many different professional practices in the areas of cash management and operations, financing and asset protection

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: July 19, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Budgeting Between Settlements: Avoiding the Cash Crunch
    Collapse Creating Proactive Leadership

    Law firm leadership requires many different skills, and most importantly, continual growth. Join this webinar to discuss the contrast in proactive and reactive leadership, the places where each belong, and how to develop your own proactive leadership style. 

     

    Objectives:

     

    • Determine the contrast of proactive and reactive leadership
    • Evaluate your current mindset
    • Examine alternative styles in your leadership challenges

     

    Join with Creating Proactive Leadership with popular ALA presenter Judy Hissong, CLM for this one-hour webinar on Wednesday, July 20, 2016, 2:00 pm CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to next week's webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, July 20, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00 p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: Organizational Development  
     

    CLM Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM)
      

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communications & Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Judith A. Hissong, CLM, is the Principal of Nesso Strategies, a company built on passion for exploring how success can be achieved outside the box. She partners with law firm professionals for strategic planning, leadership development, executive coaching, team building play shops and training in communication and conflict skills. A former ALA member, she held numerous ALA leadership positions, including Region 6 Director and Chair of the 2006 Annual Conference Committee. She can be reached at Judy@NessoStrategies.com.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: July 20, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Creating Proactive Leadership
    Collapse Creating High-Performance Practice Groups

    Your firm appointed partners to positions as practice leaders, whom everyone thought would do the job (and who promised that they would try). They were provided with some basic training; and your management team endeavored to meet with them all, periodically, to provide a bit of a pep talk. But in spite of all of your efforts, only a few of your groups that are performing as you had hoped. What to do? Join this webinar to examine the key structural impediments that your leadership team need to address to ensure that your groups function effectively and can succeed.

     
     Objectives:


    •    Identify the single most important structural hurdle that you need to address with each and every practice group leader 
    •    Determine what needs to be included in any effective practice leader’s job description
    •    Examine why you need to set some clear non-negotiable expectations of what you expect from your practice groups  
    •    Explain the need to meet with all of your practice group leaders at least quarterly 
    •    Discuss why your agenda should not simply be a ‘data dump’ on firm results for the past quarter

     

    Join Creating High-Performance Practice Groups with subject expert Patrick McKenna, for this one-hour webinar on Thursday, August 4, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends

     

    Thursday, August 4, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/
    Business Management (LI)
      

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Patrick J. McKenna is an internationally recognized author, lecturer, strategist and
    seasoned advisor to the leaders of premier professional service firms. He has had the honor of working with at least one of the largest firms in over a dozen different countries. He is also the author of eight books, most notably his international business best seller, First Among Equals, currently in its sixth printing and translated into nine languages. His most recent work, The Changing of the Guard, provides in-depth guidance on the leadership selection process in professional firms and resulted in his being acknowledged in American Lawyer magazine as “a longtime succession consultant and coach to new firm leaders.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: August 04, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Creating High-Performance Practice Groups
    Collapse Client Intelligence is the New Competitive Intelligence

    In a hyper-competitive marketplace understanding the unique drivers that cause clients to become deeply loyal is what defines the most successful client relationships. Yet lawyers and law firms continue to struggle with their clients' increased expectations of "business savvy" from their counsel. And while legal markets and the buyers of legal services are evolving, so too is the practice of law firm Client Intelligence (CI).  This webinar will look at the evolution of legal CI over the past decade, and provide some insights into the current trends for law firm competitive intelligence.  

     

    Objectives:

     

    • Determine what drives client demand
    • Use competitive intelligence to differentiate your firm
    • Examine how to use client feedback in more robust ways 

     

    Join Client Intelligence is the New Competitive Intelligence with subject expert Zena Applebaum for this one-hour webinar on Wednesday, August 17, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Wednesday, August 17, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

     

    Zena Applebaum is the Director of Competitive at Bennett Jones LLP, a leading International law firm based in Canada. She is a CI Fellow and currently serves as the Chair of the Special Library Association Competitive Intelligence Division Board of Directors and is a former member of their Board of Directors. She brings a unique perspective to intelligence and market dynamics as a result of her broad business development, data management, marketing, and corporate research experience in a variety of sectors. A regular speaker and writer on competitive intelligence topics in Canada and abroad, she is the author of Business Intelligence for Law Firms and guest blogger on 3 Geeks and a Law Blog

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: August 17, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Client Intelligence is the New Competitive Intelligence
    Collapse Developing Leaders in Your Law Firm

    Most firms have long since realized they need effective leadership not only at the top of the firm but also spread throughout it, leading practice groups, offices, client or industry groups, and important committees. But many lawyers are reluctant leaders, and even those who are willing to lead sometimes lack the right skills. Join this webinar to hear how you can help your firm develop the leaders they will need to remain successful in a challenging environment. We'll review the most effective means of developing these skills, which include not only traditional forms of training opportunities but also "learning-by-doing" approaches and senior-level coaching and sponsorship. Gain the practical advice you need to implement these methods and design effective leadership development programs in your firm.

     

    Objectives:

     

    • Identify how leadership qualities for lawyers may differ from leadership qualities for senior officers
    • Determine what aspects of leadership can be taught, and how to teach them
    • Develop a pipeline of potential leaders and manage succession successfully
    • Align organizational structure, incentives and feedback with the firm’s goals for developing leaders

     

    Join Developing Leaders in Your Law Firm with subject experts Steve Armstrong and Tim Leishman for this one-hour webinar on Thursday, September 1, 2016.

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Thursday, September 1, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Application Credit: 1 hour in Organizational Development

     

    CLM Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR recertification through the HR Certification Institute (HRCI).

     

    The Association of Legal Administrators is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program has been approved for 1 PDC.

    How to request an HRCI and/or SHRM certificate:

    1. If viewing webinar with your own personal subscription, please send a copy of the certificate of attendance from Peach New Media toProfDev@alanet.org and the program ID certificate will be emailed to you. Please specify if you need HRCI, SHRM or both. OR
    2. If viewing webinar as part of a group, please request credit in writing and have group leader email a copy attendance sign in/out sheet toProfDev@alanet.org and the program ID certificate will be emailed to each individual in the group who requests it. Please specify if you need HRCI, SHRM or both.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Steve Armstrong is an educator and consultant who has worked with law firms and law departments in the United States and internationally for more than 20 years.  He is a principal of Firm Leader, Inc., which provides consulting and training services to law firms, and the principal of Armstrong Talent Development. Armstrong also teaches legal writing programs for judges, law firms and government agencies, and is the co-author of Thinking Like a Writer: A Lawyer’s Guide to Effective Writing and Editing.

     

    Tim Leishman, JD, has been working with major law firms for more than 25 years, as a partner with management responsibilities in a leading Canadian firm and as a consultant since 1997 with more than a third of the Global 100 law firms.  He is currently a principal of Firm Leader Inc. where he designs customized leadership development programs for practice group and client team leaders, and for partners who wish to expand their contributions to the success of their firms

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: September 01, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Application Credit, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO Developing Leaders in Your Law Firm
    Collapse USPTO New Patent Center Tool

    The United States Patent and Trademark Office (USPTO) is working on an exciting new project to improve the electronic patent application: eMod, the eCommerce Modernization project, which features a unified interface with all of the capabilities from today's tools in a single place, and so much more. Patent Center will replace the Electronic Filing System - Web (EFS-Web) and the Patent Application Information Retrieval (PAIR) system. Join us to learn more about the Patent Center, which will be released in 2017. We will share some wireframes of the new Patent Center tool, share what users can expect in 2017, and gather your feedback. 

     

    Objectives:

     

    • Examine current patent application filing and viewing process
    • Explain the new Patent Center tool, which will replace EFS-Web and PAIR
    • View screens and mock-ups of the new Patent Center tool, and provide feedback
    • Discuss how the upcoming changes will affect the patent application filing and viewing process in the future

     

    Join USPTO New Patent Center Tool with subject experts Richard Fernandez and Lisa Tran for this one-hour webinar on Tuesday, September 6, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.

     

    • Invite your colleagues
    • Invite your staff 
    • Invite your ALA friends

     

    Tuesday, September 6, 2016 

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM Recertification Credit: 1 hour in the subject area of Operations Management (OM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Richard Fernandez is an eMod Project Manager at the United States Patent and Trademark Office. He has extensive experience working with the Patent Electronic Business Center and EFS-Web, in addition to knowledge and involvement with PAIR. 

    Lisa Tran is the Communications Manager for eCommerce at the United States Patent and Trademark Office. She worked in several different business units within Patents, including the technology centers, information management, and business planning.

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: September 06, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit

  • MORE INFOMORE INFO USPTO New Patent Center Tool
    Collapse Punctuation Matters

    Bad punctuation diminishes your credibility and prevents the smooth flow of ideas. Even worse, your message can be misinterpreted or unintelligible. Proper punctuation, however, effectively guides readers through your message, never getting in the way, while leading them to your conclusion. This isn’t your grandfather’s boring punctuation lecture. It’s an engaging tour through the effective use of punctuation and the stylistic conventions for using punctuation to advance your argument.

    Objectives:


    •    Determine what is proper punctuation
    •    Analyze how using proper punctuation can increase the effectiveness of your writing
    •    Identify how to say what you mean, and mean what you say, using proper punctuation to get your meaning across

     

    Join Punctuation Matters with subject expert Lisa Freudenheim for this one-hour webinar on Wednesday, September 21, 2016, 2:00 p.m. CST (1 p.m. MST, 12 p.m. PST, 3 p.m. EST). 

     

    Bring together as many individuals as you wish in your office or chapter meeting space to this webinar.


    •    Invite your colleagues
    •    Invite your staff 
    •    Invite your ALA friends 
     

    Wednesday, September 21, 2016

     

    Pacific 12:00 p.m. – 1:00 p.m.; Mountain 1:00 – 2:00 p.m.; Central 2:00 – 3:00p.m.; Eastern 3:00 – 4:00 p.m.

     

    CLM Credits: (Note that only the CLM credit available for this webinar is stated below. If a credit is not stated, it is not available for this program.)

     

    CLM  Application Credit: 1 hour in Writing Skills.

     

    CLM Recertification Credit: 1 hour in the subject area of Communication/ Organizational Management (CM)

     

    CLM App Credit for Functional Specialists: 1 hour in the subject area of Communication/ Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    California MCLE: The Association of Legal Administrators certifies that this webinar has been approved by the State Bar of California for 1 hour of MCLE credit.

    MCLE/Other States: Credit may be available in other states but cannot be guaranteed. In all states, accreditation is dependent on individual state guidelines and filing regulations.

    Lisa Freudenheim, Founder of Legal Writing Consultants, provides high-level writing coaching services to firms and organizations nationwide. After graduating from New York University School of law, she practiced employment litigation at law firms in New York and Massachusetts. Since 1997, she has been a law professor in Boston specializing in legal writing and analysis. www.legalwritingconsultants.com

    Formats Available: On-Demand, Webinar + Archive
    Original Seminar Date: September 21, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • ALA: 1 hour CLMSM App Credit for Functional Specialists, 1 hour CLMSM Recertification Credit, 1 hour CLMSM Application Credit

  • MORE INFOMORE INFO Punctuation Matters